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Showing content with the highest reputation on 12/28/2021 in all areas

  1. I called LG today. The tech had me change the location in settings to Canada, restart, and then back to US. That did not help. Then he was going to have me do a factory reset (which I already had done twice before the call), and so I asked him what he would have me do next if the factory reset did not work. He said he didn't know, upon which I asked him to please check if others were reporting this issue (it did not help that he never heard of SlingTV). After about 5 minutes on hold, he came back and said other customers have complained about this issue and factory reset (which includes signing out of SlingTV) did not help either. The technician said they will elevate the problem to the LG software engineers to work this out with SlingTV. Bottomline: LG tech support was not able to resolve the issue for me. Hopefully a future update will resolve the problem.
    1 point
  2. Signing out of Sling, or deleting the Sling app will allow you to go to the Home Screen like normal but as soon as you sign back-in to Sling, or relaunch the app, the loop starts again. So, it is only a temporary fix. If you launch Netflix from your remote keypad then go to the Home button, that seems to work too - until you relaunch Sling. I think this issue started after the last Sling update.
    1 point
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