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WebOS 5.0 v 03.23.45 no tuning into BBC


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I am having problems receiving some satellite channels from Astra 19.2E on my LG TV UN71006LB. I reset the TV and used auto scan but the OS skips three of the five channels on one transpoder:

BBC World News Europe HD
NHK WORLD-JPN
Al Jazeera English HD

If I connect my 8yr old sat box to the same satellite cable, I can view these channels via HDMI so the problem is the TV which does, however, find and display around 100 channels, including several UHD channels. I deleted all the sat channels and tried manually tuning this one transponder:

Frecuencia: 11229 MHz
Polaridad: Vertical
Tasa de símbolos: 22000 kS/s
FEC: 2/3
Estándar: DVB-S2
Modulación: 8PSK

The signal strength is 92% and quality 94% and according to Astra 1KR: 11229 V - LyngSat, there are 5 channels on this transpoder but the LG TV only finds the 2 pay channels, displaying “No CI module.”

Does anyone know why WebOS cant find the three free HD channels?
 

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