Going the Extra Mile for Customer Service
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By Derek Weselake (WEZ)
Hey there, I have had a OLED55B6P for ten months and I love it but
I have a problem all a sudden, just today it starts to show a black screen with fire works every minutes if I don't press a button on the remote.
I have no eco mode on, no power save modes on, TV firmwire is up to date, and tried turning off on and on the tv.
anyone know how to fix?
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By LGUSA1
I have the LG 32LJ57 and can I upgrade from 3.0 to 4.0 on a 2017 model ? IDK why my TV just stop at 3.0 but I want to using 4.0 on a 2017 model! Thanks!!
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By Rex G
It starts ok but when I select a program it just sits there with the 'wheel' turning. It works ok on my phone and ipad. Have tried updating tv operating system and iview app but they seem to be at the latest version. Anyone else having problems?
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By P.Z
Hi everyone, hope someone on here can help me out. I have a new 2022 model LG 55NANO75TPA that’s been updated to the latest version of WebOS.
For the life of me I still can’t figure out how to view the apps that are open and still running in the background. On my previous LG smart TV it was ‘hold the home button’ and the list of open apps would show, being able to press the 'X' on each one and close it. But all that does now is switch between Free To Air TV and other random apps. If anyone knows how to bring it up, or even if it still exists on new LG tvs, I’d really appreciate the help. Thanks very much. P.Z
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By Gecko64
Hello, the wifi of my smart TV is broken since the last update.
The remote control from my phone too when i use an opérational ethernet connection.
Tried :
Full setting reset
Reboot
Power reset
Observed :
After the power reset and unplugged during at least 10 min, the WiFi networks was at new listed but impossible to connect, it says WiFi network not found.
After a new power off, the searching of wifi networks didn't end without result.
The remote control also lag a lot each 10 seconds and during 3 or 4 seconds.
TV Informations :
Model : 49SJ800V-ZB
Devide Name : [LG] webOS TV SJ800V
Serial Number : 711MAVDM8903
webOS TV Version : 3.9.0-62709 (dreadlocks2-dudhwa)
MAC Wired : 38:8C:50:F3:2B:5D
MAC Wireless : 7C:1C:4E:A0:E8:C7
ESN : LGTV20171=11002626448
VSN : 5DBF066A
Widevine : LGTV17CLGE005126094
Question :
Is there a way to downgrade by putting the firmware on a USB Key with a FAT 32 filesystem on to be sure it could be read by the TV ?
Thank you in advance for your help.
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