Latest update 05.60.15 on 43UH668V

[Vlatkovski]

Hello,

 

After updating on 05.60.15 i have popping sound on all three hdmi ports.  I tried several different HDMI cables but it reappears when connected to the receiver. When I watch netflix or internet the sound is fine. 

Is there a problem with the update or something is wrong with the TV? I repeat before the update the sound was great.

[td47]

@Vlatkovski Are you sure that your model number and firmware you posted is correct? I can only see version 05.50.55 against that model.

[Vlatkovski]

39 minutes ago, td47 said:

@Vlatkovski Are you sure that your model number and firmware you posted is correct? I can only see version 05.50.55 against that model.

 

[Vlatkovski]

4 hours ago, td47 said:

@Vlatkovski Are you sure that your model number and firmware you posted is correct? I can only see version 05.50.55 against that model.

Is there anyone from LG to explain this?

[Daniel1992]

Hi Vlatkovski, I have the same problem, did you find a solution?

[Vlatkovski]

1 minute ago, Daniel1992 said:

Hi Vlatkovski, I have the same problem, did you find a solution?

Nope man, they gonna need ages to fix this. 

[Daniel1992]

Hmm, so we've only got one option so far, downgrade to old firmware.
Thank you for answering.

[Vlatkovski]

4 minutes ago, Daniel1992 said:

Hmm, so we've only got one option so far, downgrade to old firmware.
Thank you for answering.

I think that is very hard and risky to do.

[Vlatkovski]

On 5/11/2021 at 4:30 PM, Vlatkovski said:

 

Still no respond!

[vasvir]

I also got this update and youtube stopped working.

[td47]

@Vlatkovski This is just a web forum for WebOS - have you actually raised a support call with LG in your country?

Edited May 29, 2021 by td47
typo

[vasvir]

So I did a reset to factory default and now it works.

 

Okissh

[Vlatkovski]

1 hour ago, vasvir said:

So I did a reset to factory default and now it works.

 

Okissh

I just did the factory default, so im testing now...will see...

[vasvir]

Some hours later stopped working with same error - 7 and check your network connection.

The TV is pingable and I can connect to its open port as discovered by nmap -O -v ${TV_IP} so the network is working.

However YouTube is not working and Browser is very slow
 

[Vlatkovski]

1 hour ago, vasvir said:

Some hours later stopped working with same error - 7 and check your network connection.

The TV is pingable and I can connect to its open port as discovered by nmap -O -v ${TV_IP} so the network is working.

However YouTube is not working and Browser is very slow
 

Apps working after factory reset, but that popping crackling sound is still here. So anoying.  No changes at all.

 

[zurnisco]

Hi! 

I had the same problems including "robot" voices or noises when watching TV (via hdmi - with setup box).  Via coax cable ou using youtube app/netxflix app etc the problem did nor appear.

I solved the problem changing the setup box from the internet/tv provider. A month has passed and the problem desapeared

Today, my firmware updated to v05.60.25. let's see if you have any luck!

Best regards from Portugal

[vasvir]

I just had some time and I decided to get a closer look.

Before the downgrade I disabled the IPV6 support in my router and lo and behold it worked.

I will let you know if the patient status changes.

[Vlatkovski]

I updated to SW File(Version 05.60.25)  and now it seems that problem with crackling sound is fixed.

For now.

[Stojche]

From yesterday I have problem with HBO GO app, does someone have same issue ? It just stopped working and have message that TV is not supported any more. I have Web OS 05.60.25 on 43UH668V.

 

Tnks,

Stojche

[RomanSVK]

3 hours ago, Stojche said:

From yesterday I have problem with HBO GO app, does someone have same issue ? It just stopped working and have message that TV is not supported any more. I have Web OS 05.60.25 on 43UH668V.

 

Tnks,

Stojche

I have same problem with HBO Go

[Stojche]

6 minutes ago, RomanSVK said:

I have same problem with HBO Go

When problem started? 

[BobbyMoss]

 Same issue with HBO GO from today... on 55 UH668V

Anyone found a solution?

[RomanSVK]

2 hours ago, Stojche said:

When problem started? 

Today

[Stojche]

15 hours ago, RomanSVK said:

Today

Answer I got from HBO support is that min supported WebOS version is 3.5, and I have 3.4.0 (05.60.25 is software version, not WebOS version). 

Does anyone have info if we can upgrade WebOS on this TVs? 

[RoboSVK]

HI guys,

I have the same problem with HBO Go. I have UH668V with 3.4.0 webOS and HBO Go is supported only on 3.5 and highier. It is possible upgrade webOS on this tv?

Thx