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UM7500PTA can't select internal subtitles in MKV files since 5.00.15 update (there is a workaround though)


Laci Márkus

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Hi all - have an UM7500PTA TV and steaming movies from my Synology NAS's DLNA server. (mkv HDR 2160p movies mostly)

SRT embedded subtitles had not been a problem and could select any of the SRT subtitle tracks, but not since 5.00.15 update.

I found a workaround though: if I add a dummy external srt file with one single subtitle inside, I can select internal subtitles and then the "track" button will be active to select any embedded srt sub.

Was looking into firmware downgrade via LgDTVUpDater, but not sure if a 2019 model TV can be downgraded that way.

Any ideas - thank you.

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