Quantcast
Jump to content

  • 0

Hot Star app not working

sumukh A

Asked by sumukh A,

 Share

Question

sumukh A Newbie

sumukh A

Posted
Posted

Hi ...I have an LG 43" 4K smart tv and recently I noticed that Hotstar app is not working. Whenever I open the app it's just buffering and no content is appearing on screen.

Can someone tell me what the issue would be. Also if they can help that would be great.

TIA

Link to comment
Share on other sites

1 answer to this question

Recommended Posts

  • 0
td47 Proficient

td47

Posted
Posted (edited)

@sumukh A First, please post the full model number of the TV. Secondly, please post what other streaming apps you use on that TV, and if they have the same issue (for example YouTube, or Voot, or ZEE5).  Also, are you using a LAN (Ethernet) Cable to connect your TV to the Internet, or WiFi. If WiFi, is that the 2.4GHz or 5GHz band?

If 5GHz, place a phone near the TV, and see what the signal strength "arc" icon looks like. If only a few "arc" lines there, it may be weak WiFi. If you can log into your router, go to WiFi  -> advanced settings, and look to see what channel within the 5GHz band you are using. Try channel 36 or 44 (some TV models do not work well with higher channel numbers over 100).

Edited by td47
clarification
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Similar Topics

    • Ozzie T
      Default input not working?
      By Ozzie T
      We have a 65UM7300AUE with software version 05.40.10. We have a Google TV dongle plugged into the HDMI 1 port and that is the input we use most of the time. Until recently every time we would turn the TV on it would default to HDMI 1 and the Google TV home screen would be the first thing we’d see. Life was good. Several weeks ago that changed and now the LG OS (I assume) home screen is the first thing we see. Then we have to use the LG remote to select HDMI 1 each time. We never used to have to do this or use the LG remote at all. Kind of annoying. We think we have HDMI 1 chosen as our default input but it doesn’t seem to matter. Any ideas on how we get things back to the way they used to be with the TV defaulting to HDMI 1 automatically?
    • Roy Brown
      Sky News stopped working after the webOS update
      By Roy Brown
      webOS updated, I think to 2023, on my C2 a couple of days ago. Since then the News option on the Sky News app no longer works, instead timing out. The Weather and Climate options still work, though.
      I have deleted and reloaded the Sky News app, but the problem remains.
      Does anybody have any suggestions of what I might try to get this working again, or is this something for LG, or Sky, to fix?
    • News Reporter
      LG Named 2024 ENERGY STAR Partner of the Year
      By News Reporter
      EPA and DOE Recognize LG Electronics for ‘Sustained Excellence’ in
      Energy-Efficient Products, Environmental Sustainability Efforts

      SEOUL, March 27, 2024 – LG Electronics (LG) has been named 2024 ENERGY STAR® Partner of the Year-Sustained Excellence by the U.S. Environmental Protection Agency and U.S. Department of Energy. This honor recognizes LG’s exemplary commitment to fighting climate change and protecting the environment through leadership in ENERGY STAR certified products and promotions. This marks the 11th time since 2012 that LG has been named Partner of the Year.
      “ENERGY STAR supports LG’s ‘Innovation for a Better Life’ brand mission, which means creating a better life for people and a better future for our planet through smart life solutions,” said Chris Jung, president and CEO, LG Electronics North America. “2023 marked an inflection point for LG’s strategy to help drive the electrification movement across America with ENERGY STAR certified products – from heat-pump-enabled HVAC systems, water heaters and clothes dryers to induction cooktops and EV chargers, as well as energy storage and management systems – all enabling broader decarbonization goals.”
      The EPA recognized LG for its robust participation in various ENERGY STAR campaigns and promotions, helping to educate tens of millions of American consumers about greener living with LG and ENERGY STAR, driving a record 8.3 billion consumer impressions. The 2024 Partner of the Year award recognizes a number of key LG ENERGY STAR accomplishments last year.
      LG was the first to certify induction cooktops and ranges to the new ENERGY STAR cooking specification finalized in October 2023. LG also was ENERGY STAR Partner to certify dishwashers to the ENERGY STAR Version 7 specification, and all new models earned the “ENERGY STAR Most Efficient 2023” designation.
      EPA Administrator Michael S. Regan congratulated LG and other ENERGY STAR award winners for “innovation and leadership in delivering cost-effective energy efficient solutions that create jobs, address climate change, and contribute to a healthier environment for all.” He said, “President Biden’s Investing in America agenda creates unprecedented opportunity to build a clean energy economy, and private sector partners through programs like ENERGY STAR are leading the way.”
      Each year, the ENERGY STAR program honors a select group of businesses and organizations that have made outstanding contributions to energy efficiency and the transition to a clean energy economy. ENERGY STAR award winners lead their industries in the production, sale and adoption of energy-efficient products, homes, buildings, services and strategies. These efforts have saved more than 5 trillion kilowatt-hours of electricity over the past 30 years.
      # # #

      link hidden, please login to view
    • svsrama
      Wireless Keyboard Not working with LG Apps like Youtube, Amazon Prime & Netflix
      By svsrama
      Hi,
      I have my LG 4K Smart TV -Model : 43UJ632T.
      I could not able to use the Wireless Keyboard ( Logitech K230) with Builtin Apps like Youtube, Amazon Prime or in Netflix to search. I could able to use only thru Magic Remote. 
      But the same Keyboard is working fine in Google Movies & SunNXT apps.
      Could you please help me in fixing the same.
      Thanks,
      Sriram.
    • Kuriko
      Since few days, DLNA only working for music, images and video is black screen
      By Kuriko
      Hey, I have 3 NAS (DLNA) successfully connected to my OLED65C97LA since months and from one day to another all three have the same issue. So I must be a bug in LG TV? But I do not know what to do?
      - I can click on all 3 DLNA and its open a choice box for "music" or "image and video".
      - Click on all 3 DLNA for "music" and I get access to this DLNA and see my music files and can play it.
      - Click on all 3 DLNA für "image and video" and I get now only a black screen. I can move the cursor and open menus, but DLNA is black.
      Am I the only one with this problem?

WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...