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Gee Kern _Detroit, Michigan

Gee Kern

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Gee Kern Newbie

Gee Kern

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13 hours ago, td47 said:

@Gee Kern If you have a laptop or iPad, try setting up your Netflix account on that first, as once you have an active "profile", the TV should be OK with it.

Do all your other APPS that need Internet (Network) connectivity work OK?

My sister use her Netflix account what about Amazon Prime video account it not letting me download the user of Agreements to use the apps

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td47

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@Gee Kern So you are sharing an Amazon Prime video account with your sister, ans she has set up a profile for you to use? The account at the Amazon server end needs to be fully set up, so you need to log in on a laptop or ipad or phone browser, and agree to the agreements. Once it is happy, you can use the account on your TV.

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td47 Proficient

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@Gee Kern
 Apologies, I thought that the issue was user agreements for individual apps, but I think these are for the TV itself.  If you are getting server error messages, it might be a network DNS issue. Go to settings, networking, then advanced. In the DNS section, don't use auto, manually put in the public Google one, that is 8.8.8.8 and then save your settings.

Edited by td47
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