I have a problem updating or installing amazon prime video app. When hitting the update button (after several factory resets) it simply says "Application has not been installed. Try again" after it stops.
This possibly happened due to a cancelled update a week ago.
Any ideas how to fix this? Factory reset doesn't work. App won't run without update, and update won't run.
By Marco V
so i was watching a movie through the webbrowser app of the LGCX65
Every 20 min the screensaver kicks in while there is no reason to as the movie keeps playing
in the background you can even still hear the movie playing
how can i disable this screensaver its very anoying
By News Reporter
Life as we knew it may never be the same again. More time spent at home has piqued the interest of consumers looking to adopt a more intelligent way of living. This growing desire for seamless, connected, “work and play” environments is what is bringing the future faster to consumers today. Fortune Business Insights predicts1 the smart home market to reach USD 622.59 billion by 2026. In fact, that’s barely scratching the surface if LG ThinQ as anything to say about it.
What makes the smart technology less daunting today is because now everyone has a smartphone. And through that smartphone, consumers can control all aspects of their connected devices from the bed, the car or the office. The fact that the app has been downloaded over 30 million times is proof that there is an audience that’s hungry for the conveniences offered by smart products. But what conveniences are we talking about here?
Well, in one research study, LG ThinQ app users in the US said they were most satisfied with the app’s remote-control capabilities.2 Although some smart appliances such as robot vacuums are able to do the work for you, there still isn’t a washing machine that can pick up dirty clothes off the floor or a refrigerator that stocks itself. But just being able to control and monitor the home ecosystem from any location brings a whole new dimension of convenience.
The LG ThinQ app was designed to seamlessly connect with the company’s AI-enabled products and services, giving the user full visibility and access to all compatible home appliances while home or on the go. One Korean user discovered LG ThinQ to be an invaluable solution for her laundry routine. “With remote control and monitoring, I can set the washing machine to finish according to my schedule, which means I’m always free to take the laundry out immediately. I no longer have to worry about smelly or wrinkled clothes,” the user said.3
Proactive Customer Care (PCC) and Smart Diagnosis expand the user experience and is another key way ThinQ has made customers’ lives easier. After self-diagnosing every connected appliance on the system, the ThinQ app alerts users and relays insightful suggestions and tips for maintaining their products’ peak performance, such as changing the filter at appropriate times. “It’s great to have the ThinQ app on hand to remind me when it’s time to replace the air purifier filter,” said one participant in the survey. Instead of having to call in and wait hours (or days) for a service technician to visit, PCC and Smart Diagnosis help users identify and resolve the issues themselves. One ThinQ user noted, “Thanks to the PCC feature I’m able to receive alerts on my parent’s appliances so I can do all the maintenance work for them.”
Beyond adding value, LG smart home solutions are delivering more environmentally friendly features to match the priorities of environmentally-conscious consumers. In fact, energy-saving capabilities are one of the top drivers for American consumers switching from conventional devices to smart home products, according to the survey.
On the LG ThinQ app, energy monitoring dashboards displaying monthly usage information are available for every appliance so that users can see where they might be able to save energy by modifying their behavior. “I can never remember if I shut the refrigerator door all the way or switched the TV off,” admitted an environmental advocate who participated in the research. “Being able to check and control all of this on my phone is a huge relief.”
Vacation mode is another proven way to minimize energy use in the home when empty, and features such as Active Save perform tasks like measuring refrigerator openings throughout the day so that refrigerators can switch from low to high power modes automatically, all according to when the user prefers using them.
The ThinQ app is constantly evolving to better meet consumer needs. Additional features to be introduced in the 1st half of this year include Scan-To-Cook and Meal Kit orders which take the stress out of planning and preparing meals at home. Future features and services will focus on delivering the freedom and convenience that make LG customers’ lives measureably more comfortable than without ThinQ.
Learn more about LG’s smart appliances and the ThinQ app at .
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2 Kantar survey commissioned by LG surveyed 500 respondents with household incomes within the top 60 percentile in New York City, Los Angeles and Chicago.
3 Nielsen survey commissioned by LG interviewed 40 Korean IoT brand users between ages 20-44.
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I just got a new TV (43UN7000PUB) and can’t get HomeKit to work properly. It works fine when the TV is on but won’t work when the TV is off.
I have seen several threads on this and done some research but did not find a resolution.
I read several threads that blamed it on the Magic Remote and Bluetooth. This TV does not have the Magic Remote so I think that can be ruled out.
One thread pointed out that when the TV is off it loses it’s LAN connection and it’s WI-FI connection and said that could be the problem. I can confirm this is true with mine as well. This argument makes perfect sense to me as all connections would be lost when the TV is off.
If anyone can help I’d surely appreciate it.
One thread said the problem was fixed with a FW update. But that was with a different model and a different FW than mine. As I recall from memory it was something like FW xx.35.10 and it was a 55” or 65” TV. My firmware says it is current with version 3.21.36.
Maybe a moderator could confirm the firmware fix already exists for this issue. If so, could you please see that it gets pushed out to all HomeKit TVs instead of just that single model?
Thanks in advance for any help or comments.
As of a few days ago, my OLED65B7A started showing strange pixelation on the WebOS UI. My Directv that is plugged into the HDMI port shows just fine but using the WebOS UI to scroll through apps or look at the settings, or even inside apps like Netflix or Prime, etc., the strange pixelation occurs (once a Netflix/Prime show starts, it's fine). It's as if the front interface layer or something is broken but not the main viewing screen/area?
Does anyone know what is going on? I've reset the TV to initial settings and ran the Pixel Refresher.