By JB Atw
When trying to use apps that need an internet connection I get an error (-106) saying that there is no connection. When I go to settings -> Network -> Wifi it says that wifi is turned off and I need to turn it on to see available networks. Well there's no switch or option to turn wifi on. I've had it connected to wifi before. Also sometimes it disconnects and then I have to go back in and tell it to connect again. This is the first time its said the wifi was off.
I did a google search and the results that came up were for WebOs 1.0, even though it was written in 2017, and I have WebOs 3.0. It said hold the settings button until a box appears in the top right of the screen and input 0 0 0 0 then adjust the baud rate. First no box shows up on the 3.0 and two its not the baud rate I'm trying to adjust.
I tried calling customer support to get to technical support. The automated system is garbage by the way. Then I found out they are only open Monday through Friday as if customers never have a problem on the weekend.
This is my third stop looking for an answer. This problem is causing my dislike of LG products to grow even more. So if anyone has had this problem and figured it out I would greatly appreciate your help and thanks in advance for your time and help.
Product - from Settings -> General -> About this Tv
Software version = 05.30.02
TV Information = [LG] webOS TV OLED55C6P
By John Bizeray
I recently updated the firmware on my LG43UH610V. Now I constantly get "Wired Lan cable disconnected" / "Wired network is connected" messages even while watching a video file from my NAS. The TV is connected and using the network while getting these messages. It has always been on a fixed IP address on the LAN.
By Julio Henrique Morimoto
I've had an LG 47LB6500 for about five months now. I love the TV and it's great. Except one thing that I find irritating is a constant AV input popup that keeps reappearing over, and over, and over.
While watching any content from any input, the popup appears. .
The only device plugged to the TV is an HDMI Sky HDTV Set Top Box, and there is nothing plugged into any AV input. WebOS seems to enter some variable loop, displaying several of these popups in sequence. Often, the number of popups is such, that the TV will freeze trying to show all of them. I can only assume a lot of its CPU is being used to render them. The TV will become unresponsive until all popups disappear. The annoyance may last a couple of minutes, but it happens everytime the TV is turned back on.
From the input configuration screen, I can see the AV input is active.
link hidden, please login to view.
Once it's removed, the popups are gone. But once the TV is turned off and back on, WebOS will scan for devices and these empty AV inputs are back on the list... and the parade of popups will follow.
As a user, I have to consder this a bug. And it's a very irritating one. These popups cover subtitles and seem to show up minutes after the TV is turned on. Please provide a fix with a firmware update or, at least, provide a workaround to make it stop.
Extremely Annoying! Sling TV App bug causing a daily reset of login credentials and/or uninstall and reinstall of Sling AppBy Srusick
The the past three (3) weeks Sling App looses my login credentials and/or lists and error message. I've had to uninstall and reinstall the Sling App multiple times on both of my LG OLED 55" & 65" tv's. I've contacted Sling and their customer services noted they are aware of this issue with LG and some Samsung TV's and have no updates on when it will be resolved. Anyone have the same issue? Greatly appreciated any suggestions on how to cure this issue., thx.
By Debojit Kundu
Hi I recently updated the software to 5.30 version, and after that I noticed a weird problem with video streaming, in general issue with internet bandwidth. Usually my b/w is ~35 mbps so that is sufficient for 4k streaming on youtube or netflix. The issue is after running for 10-15 mins if I pause the video or go backward the network speed is thrashing badly. For example when I check internet connection on netflix it shows ~30-35 mbps, but whne that problem occurs and I check the speed again I see the speed is dropped to <1mbps. Same with youtube, it can't load 4k videos anymore as the speed is ~1mbps. I can realize the problem as the thumbnails load very slow with scrolling. This problem does not get away unless I restart the TV or disconnect from wifi AP and connect back. The router always works fine I mean when I observe the problem on tv I can run videos on mobile seamlessly and see a speed of ~40 mbps on the same router. The router is kept next to the TV so I don't think it is some issue with wifi distance etc. I don't know what to do. I tried resetting but it removed all my app but it was actually not a so called "factory reset". So software version remained same. To rule out hardware problem I want to revert to previous version of the software but apparently I can't downgrade the software. Is there any other approach to load some previous version firmware?