No photos shown, no ethernet works

[Lorenzo Naselli]

Hi everyone, i purchased new OLED OLED55CX6LA.

I have two big issues

Ethernet isnt working, It says that the cable Is connected, It obtains ip address, everything Is green in the test Page, but apps cant get internet access, sometimes i can also see directories in the Nas, but cant open any file.

everything works under wifi.

I cant see amy photo under dlna, It says that all directories are empty, nothing seen on Nas or phone connected with thinq app.   Video are shown.

Thats Disappointing for a 1500€ TV.

 

 

 

[td47]

@Lorenzo Naselli Is your Ethernet LAN cable going DIRECT to your router, or are you using a PLA (Power Line Adaptor), or a SWITCH? Hopefully NOT an old HUB, as those are NOT intelligent with hardware MAC addresses, and use all ports for all packets!! Most switches (e.g D-LINK 1GB Hub) can store 1024 MAC addresses.

Ensure you have the latest Firmware in the TV (03.11.30) in case there is an undocumented item that LG fixed that helps you.

In the meantime, are you saying that connecting the TV to the WiFi works fine? NOTE: some complex APPS (e.g. AirPlay etc.) do NOT have all packets, i.e. Discovery packets, sent from WiFi connections to Ethernet ports, as some routers block those.

Please also let us know your router make and model, it might help.