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How to load apps

TG1943

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td47 Proficient

td47

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@TG1943 The solution is: Tell us WHAT TV model you have, WHAT country you are using it in, and WHAT the WebOS and firmware version is, and WHAT APP you are trying to download from the LG STORE!

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TG1943 Newbie

TG1943

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td47 I have a LG43UN7000PUB model,  running Software version 03.21.10 and WedOS 5.2.0-2508.  I have tried to download from LG Store - Netflix and Amazon Prime Videos.  I keep getting  the following message "Application has not been installed - try again".

Any ideas?

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td47 Proficient

td47

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@TG1943 Thanks for the info. From what I gather, a recent updates to Netflix (and possibly other apps) may have caused this issue. Unfortunately, you may have to do a "factory reset" (reset to defaults), go get this fixed. You will then have to re-install any missing apps, and redo any logins.

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