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By mesplint
I have a LG 65QNED92AUA tv that has issues with the Bluetooth connection dropping off when connected to my earbuds. I believe the issue to be software related. LG has sent 2 technicians out to repair and the first technician changed the main board and Bluetooth transmitter which did not resolve the issue.
There are similar issues with Bluetooth Connection from others.
Since hardware replacement didn’t help and this is a known software-pattern issue, I would like push LG to specifically address it at the firmware/webOS level. I am unable to escalate to their software team and check if there’s a known patch or beta firmware for the QNED92 line.
For some reason this line of questioning is not available with in LG customer service.
Please help!
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By Fredrik Andersson
Hi,
I have a OLED77C34LA and a pair Bose QC32 II headphones and I have trouble connecting to the tv.
First the headphones works good on my other three devices but the TV has trouble, when I manage to connect they work perfect but when I turn the off on on again the headphones will say they are connected to the TV but the TV most of the time won't give me an option to connect and I remember I got a popup asking if I wanted the use the headphones as output but only for like 3-4 times so far.
Usually I have to plug the power out of the TV for a while and remove the bluetooth device but and it doesn't always work. It's not great spending like 15min to get the headphones to work.
Any ideas what could be wrong?
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By hjetschko
Hi, I have a feature request for the sound out setting. I often connect my Bluetooth headphones to the TV. We don't use the internal speaker of the TV, we use the optical sound out setting whenever I don't use Bluetooth. It would make our lives a lot easier if the TV can remember the last sound out setting before connecting to Bluetooth and default back to this setting when the Bluetooth device gets disconnected. At the moment, each time I disconnect the headphones I have to go back into settings and change the sound out setting from internal speaker to optical again.
Thanks and regards
Hubert
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By Barnkat
We're considering a new 77" LG OLED, and we cannot find an answer to this anywhere. Is it possible to use both an external soundbar (connected either with Optical or eARC) AND Bluetooth hearing aids at the same time, or is it limited to the TV's internal speakers and Bluetooth?
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By PZoli
After software update the bluetooth of my 43UR78003LK.AEU TV not work. Can't discover new sound output and can't connect to headset. It's new problem, before update it worked fine.
Model is 43UR781C0LK
Software version is 23.25.40
webOS TV version is 9.2.2-58
What can I do?
Thanks, Best regards.
Zoltan
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Question
Bretie
hi LG Team,
I have a C7 OLED, firmware is latest and up to date. I've noticed the OLED screen saver does not seem to start when a bluetooth device suddenly disconnects, the warning box will appear and remain indefinitely, which has the potential to cause burn in.
You can simulate this, pause a show you are watching, turn off the audio bluetooth device (eg speaker) - the Bluetooth Disconnect warning prompt will appear and the movie will stay paused on screen, along with the white warning box. This is worth investigating i think.
Thanks
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