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43UK6520PSA - Is it ever going to receive LG channels?


Vanessa Calheiros

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    • By SailorMoon
      Hello,
      I have a problem with my new LG OLED G2 newest version 4 firmware.
      I tried sorting my satellite channels with chansort programm from github, because sorting them with the tv remote is a pain.
      When I try to sort them with the remote and have selected about 10 or more channels all the selected channels get suddenly getting deselected, so I can only select up to 10 at a time  to 
      sort them -> must be some kind of firmwarebug? 
      After exporting the channellist to a usb stick then editing it with chansort an importing it back into the tv all my channels are gone, all transponderns are deleted.
      First I thought it was a charsort problem but all channels and transponders get also deleted when I simply export them to a usb drive an import them back, without editing the file at all.
      Does someone know how to fix this problem? 
      And yes I´ve done multiple factory resets -> did not fix any of this behaviour.
      I also discoverd another bug the deletes all channels, because I needed to reboot the tv I searched for a reboot option in the tvs menu, but there is no reboot option.
      To do a full reboot (except from forcing it through cutting the tvs power) you can deselect the privicy agreements, after that the tv reboots, but then all channels are gone too.
       
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    • By Jim11787
      New OLED C3. New setup and I can’t change channels using tv magic remote- I have to use set top box remote. Verified setup with LG tech today and it is correct. Upon him checking for solutions he said there is a software bug that is not allowing the magic remote to change channels. Stated a fix is in works but doesn’t know when it will be available. Asked for a supervisor and was told one would call back in a few hours but they didn’t. I can return the tv now but was wondering if others are having this issue and for how long. I don’t want to get stuck with a tv with multiple remotes. 
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      All my channels have gone. 
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      I went to do a automatic tuning to see if I could get them back.
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      I phoned LG and they did remotely everything I did do, and no results.
      They told I need to repair my TV.
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      Please can any one help me ???
       
      Thanks
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