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James Toole

Anyone else having issues with the WebOS?

Question

Hi everyone, I’m new on here and just trying to figure out what is going on with my TV. It’s a 65” E8 that I purchased new back in March of last year. I never really had any issues until recently (a month or so). I updated the OS as usual and honestly didn’t pay much attention until the next day I was attempting to login to WebOS and I keep getting “LG CONTENT STORE: Content is unavailable. No content”. I always keep it updated and had Geek Squad do a calibration on it about 3 months ago; which is why I can tell the picture isn’t the same. I called LG for assistance and was told that they could send a technician out but if it wasn’t a hardware issue; even though it is under warranty I would be responsible for the cost. Which they didn’t know how much it’d be. All the info says that my updates  are current but the picture quality isn’t what it was like previously, the apps on the home page are similar yet different and several apps aren’t working anymore at all. Lastly I now can’t access the apps download page. Attempts to login to WebOS gives me a “can’t access at this time “ notification... every time. Any ideas? How much is a home visit usually if I have to pay? For the price I paid I sure seem to be having a lot of issues and still being under warranty. 
Thanks, 

James T. 

B5E0D6A5-F041-43DC-A2D3-5A1EE49E8618.jpeg

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So I don’t have an answer as to why this was happening; but after trying everything that LG walked me through trying to figure out a solution to this. I am happy to say that after removing my router and connecting directly to my modem; apparently the issue is resolved. I’m not sure why, but it is. I mean I could understand if I wasn’t able to connect to the internet; but for just a few things not working and then the rest being just fine seems odd. Any ideas? Thanks 

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I have had the same issue with the LG content and in the end it turn out that it was the internet connection issue. Regarding the picture quality, I have regretted that i have updated my OS....the picture quality it has not been the same like when I purchased the TV. Another problem is that u can not downgrade the OS. Actually the upgrade effected my SD channels and not the HD channels.

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