By Arthur Dent
Just getting the runaround from LG, only want a baseline figure, they sent me this
, our technicians have explained that we cannot calculate the unit's actual power consumption when not in standby because there are too many factors that could affect this calculation. These factors include how many pixel refreshers are run, whether the unit is connected to the internet, external devices connected, speakers connected, sound systems connected, HDD connected and recording set ups. I am afraid that we consequently cannot answer your question.
we all know LG are not helpful to customers , but there’s no need to keep proving it.
this TV has a good energy rating so figures must be available, they either dont care or understand what I am asking
By JB Atw
When trying to use apps that need an internet connection I get an error (-106) saying that there is no connection. When I go to settings -> Network -> Wifi it says that wifi is turned off and I need to turn it on to see available networks. Well there's no switch or option to turn wifi on. I've had it connected to wifi before. Also sometimes it disconnects and then I have to go back in and tell it to connect again. This is the first time its said the wifi was off.
I did a google search and the results that came up were for WebOs 1.0, even though it was written in 2017, and I have WebOs 3.0. It said hold the settings button until a box appears in the top right of the screen and input 0 0 0 0 then adjust the baud rate. First no box shows up on the 3.0 and two its not the baud rate I'm trying to adjust.
I tried calling customer support to get to technical support. The automated system is garbage by the way. Then I found out they are only open Monday through Friday as if customers never have a problem on the weekend.
This is my third stop looking for an answer. This problem is causing my dislike of LG products to grow even more. So if anyone has had this problem and figured it out I would greatly appreciate your help and thanks in advance for your time and help.
Product - from Settings -> General -> About this Tv
Software version = 05.30.02
TV Information = [LG] webOS TV OLED55C6P
By Rob Infantino
We have two LG OLED TVs. WebOS appears differently on each. And we are able to download the Paramount+ app on one TV, but not on the other.
OLED65C7P (older) running software version 6.00.25
WebOS TV Version 3.9.0-62709
Does not allow the Paramount+ app to be installed
OLED65C9PUA (newer) running software version 5.10.25
WebOS TV Version 4.9.3-5340808
Allows the Paramount+ app to be installed
How can we get WebOS to appear the same on both TVs?
Every time we turn on our "smart" TV, it tries to connect to cable. We don't have cable. That's not very smart.
Because we don't have cable, we have static; it's noisy and annoying until I can push enough buttons on the remote to get to something else.
Is there a way to tell this thing not to boot into "TV" mode? (Best if it would remember what it was doing when I turned it off).