Quantcast
Jump to content



  • Own an LG TV or webOS device? Join our Forum!

    Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!

Dean

Latest update for Disney+ app for webOS

Recommended Posts

Hi all, some good news! I recently contacted Disney support enquiring about the availability of Disney+ app for LG TV's. Here's their response....

 

Thank you for contacting Disney+ Customer Support! We appreciate your question.

As of this moment we are still working to make our services available on as many platforms as possible. 

Below I have provided a list of a few devices we are currently compatible with: Apple (iPhone, iPad, iPod touch, and Apple TV, and fully integrated with the Apple TV app; customers can subscribe to Disney+ via in-app purchase) Google (Android phones, Android TV devices (LG Smart TV), Google Chrome-cast, and Chrome-cast built-in devices) Microsoft (Xbox One) Sony/Sony Interactive Entertainment (all Android-based Sony TVs and PlayStation®4) Roku (Roku® streaming players and Roku TV™ models) Also here are a few sites that will be updated with more information as it becomes available. I hope this was of some help.

As far as an update that is something that you will have to do with your television. We will have the application available and ready on November 19th for download on all supported devices. Please sign up for updates at disneyplus.com.

If you focus on what you left behind, you will never be able to see what lies ahead. — Gusteau

Regards,

Disney+ Customer Support

 

 

Share this post


Link to post
Share on other sites


That would be great, but that replay raises a couple of questions.

 

1. The "(LG Smart TV)" appears next to "Android TV devices" which the LG is not.

2. "application available and ready on November 19th for download on all supported devices" but the Disney+ service starts on November 12th.

Share this post


Link to post
Share on other sites

The Disney+ app is already working in the Netherlands, where the service is already running for a while. At the moment the app doesn’t support 4K yet, but I asked Disney recently and they replied that there will be an update on November 12th after which the formats such as Dolby Vision will also be supported. So, no worries, I’m sure everything will work as well in other countries upon launch :)

Share this post


Link to post
Share on other sites


2 minutes ago, sbzz said:

Sounds good. Not related but only if they could improve the Prime Video app on WebOS.

You do know that it is solely up to Amazon to improve the Prime Video app.   

What do you feel needs to be improved btw?

Share this post


Link to post
Share on other sites


You do know that it is solely up to Amazon to improve the Prime Video app.   
What do you feel needs to be improved btw?
Have you tried the Netflix app? Compare the functionality and ease of use and let me know.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Similar Topics

    • By freaknout
      Hi all
      Sorry if this post is a double up, my previous question appears lost!
      We have a LGB7v bought in the UK but we've moved to New Zealand. Is there a way for me to get access to NZ based apps? I've tried to change the "Location" but there's no Asia or Oceania option. I selected "Other" and all it did remove BBC iPlayer and UK apps from viewing but I also (annoyingly) had to review and change the display settings for each source again. Regardless, it doesn't seem to have helped me anyway.
      Is there a way I get NZ apps and ensure my TV remains up to date with the correct firmware, etc.
      Many thanks
      Jay
    • By Akash Akash
      i want to download jpeg picture from my lg tv browser and  when i click on download  it says file not support ed
    • By TMOSteel
      If anyone is still experiencing issues with the webOS Disney+ app (and I suspect many if not all of us still are) such as the lack of 4K support, 5.1 audio support, or as in my case with the 86UH9500, both, please see LG's response to my inquiry into these issues:
      We appreciate you for patiently coordinating with us regarding the current application status of your LG 86UH9500 TV, Xxxxxxx. It is our goal to ensure that you are able to utilize your LG product at its fullest potential so let us assist you with your inquiry today.

      In response to this, according to the specifications of the unit, the LG 86UH9500 TV has been designed with a 4K UHD and Surround Mode feature. However, if the Disney+ app is the only application that does not output surround sound, please be advised that both the content being played on the TV and the applications should also support this feature as well. This case on the capability and support made by the developers of the Disney+ Application needs to be raised directly to them so that they can make the necessary updates on the programming and utilize our TV’s 4K UHD and Surround Sound features that are already available in our OLED Television. You can reach Disney+ Support Line at 1-888-905-7888 for additional support and assistance.
      So, as expected, LG is pointing the finger at Disney to resolve these issues.  This makes sense as my inquires into the availability of the Disney+ app from LG before the launch directed me to reach out to Disney+ as they, not LG, are responsible for it. 
      So if any of you out there have Bob Iger on speed dial, can you give him a ring?
      Thanks!
      (PS yes, LG incorrectly identified the UH9500 as an OLED model when its an LCD, but I'll let it slide)
       
       
       
    • By wroot
      I have a 55 SM8100 series TV. AirPlay + Homekit was indeed working, until it was not on a software update (should have disabled auto update!). Any wizard out there can share how one can download the last airplay compatible firmware and how to manually downgrade? Thanks
    • By Shashank Srivastava
      Current Behaviour
      Can we run .H265 video directly on webOS using  any player?
      Environment
      URL attempting to play: 
      link hidden, please login to view  


×
×
  • Create New...