Own an LG TV or webOS device? Join our Forum!
Register now to gain access to our webOS user support forum. Once registered and logged in, you will be able to post a user to user support request topic to this site or reply to existing topics posted by other users. You can also take part in our other webOS user forums. You'll be able to customize your profile, receive reputation points, while also communicating with other members via your own private inbox, plus much more!
By John Bizeray
I recently updated the firmware on my LG43UH610V. Now I constantly get "Wired Lan cable disconnected" / "Wired network is connected" messages even while watching a video file from my NAS. The TV is connected and using the network while getting these messages. It has always been on a fixed IP address on the LAN.
Youtube App on LG 55UF7709 behavior changed over time (scrolling vertically, jumping to a certain timestamp)By AndreasW
I am glad I found this board. Unfortunately the circumstances are not that great. I use my LG 55UF7709 (latest updates are installed) mostly for Youtube and streaming movies from a network storage. Second thing works great. But over the last couple months I see my YT app behaving worse and worse in the little things:
First it started with a different kind of scrolling. I believe after an update I just can't scroll vertically through the YT clips by only using the scroll wheel. This was alwasy working fine but know it is almost like I have to jump start the scroll with the arrow up/dow keys on the remote and than I can use the scroll wheel. Almost feels like it is blocked virtually even though the little red arrow changes its form which is telling me my scroll command is recognized.
Now since a couple of weeks (I think since the last YT app update) every time I use the red arrow to jump to a certain position in the stream the video will start from beginning - no exception.
Has anybody seen these issues, too? Isn't there a official support channel I can use? Looks like LG does not feel responsible for issues with the apps.
Best and Thank you!
After updating my TV (OLED65GXPUA) on August 31, 2020 the HDMI-ARC volume support changed: pressing the volume up/down button once on the magic remote will continuously apply volume changes until the volume has reached the maximum or minimum value. Prior to this update volume changes over the HDMI-ARC interface behaved as expected: one press of the remote button would apply one increment or decrement to the volume. A Klipsch Bar 48 is attached to the TV over the HDMI-ARC interface.
After the update the TV is running: webOS TV version 5.1.1-3701, Software version 03.10.41. I do not have the version information prior to the update.
Just bought an LGLED-65UJ630 65INCH TV. Right away I started to get the message "This app will now restart to free up more memory". After searching the internet and forums, I now understand that this problem is huge, it has been going on for years now and it is right across many models of LG TV's.
I have tried everything to fix this problem. It has the latest firmware. I did the factory reset and that lasted 4 hours before I got the message back. I turn off the TV and leave it for 10 minutes, maybe one hour later I get the message. I delete browsing history, maybe 10 minutes and I get the message..... you get the message.
As I understand it, the problem is that LG TV's don't have enough internal memory, but they have shipped a ton of their "smart" TV's with this problem.
My question is, has anybody heard anything from anybody, anywhere about a solution to this problem. I really want to keep this TV, but it is not fit for purpose in this state.