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By Noel Walker
When trying to load the Plex app on an LGWebOs smart TV, app says :-
CHECK NETWORK CONNECTION Error CODE : -337
This may be a temporary issue.
Please try again later.
(RETRY) (EXIT APP)
Firstly my network connection is fine. Netflix and YouTube loads and runs just seamlessly. This has only been happening in the last few months If I (RETRY) after a long wait sometimes it connects and loads correctly or I get the same error again. I have tried other Plex clients on my home server and they work just fine. Specs:
LG OLED65C8PTA TV running Web OS 04.10.15. LG Plex client app is version 2.1.6 from Sep 2016 Plex server is on my QNAP NAS and at version 22.214.171.1241 from Sep 2018. I guess my question is, if the LG Plex client app hasn't changed since 2016 and my Plex server is working for other clients, then what is going wrong?
By Akash Akash
i want to download jpeg picture from my lg tv browser and when i click on download it says file not support ed
By Amir Abulajras
Hey guys i live in spain and i have the lg 43UK6300PLB smart tv.... the problem is my connectivity speed i have 600mbps download and upload at home but the problem is wheni go to smart tv web and go to fast.com or go to speed .net i only get 90mbps max i tried wired and i tried wifi ... and the ping on the tv gets up to 140 to 200 i mean why i checked everything reset everything and i still get that amount as max and when i do the test run on my laptop i get the full 600mbps!!! i am just mad as i couldnt figure it out... i tried all online solutions but nothin!! please help
If anyone is still experiencing issues with the webOS Disney+ app (and I suspect many if not all of us still are) such as the lack of 4K support, 5.1 audio support, or as in my case with the 86UH9500, both, please see LG's response to my inquiry into these issues:
We appreciate you for patiently coordinating with us regarding the current application status of your LG 86UH9500 TV, Xxxxxxx. It is our goal to ensure that you are able to utilize your LG product at its fullest potential so let us assist you with your inquiry today.
In response to this, according to the specifications of the unit, the LG 86UH9500 TV has been designed with a 4K UHD and Surround Mode feature. However, if the Disney+ app is the only application that does not output surround sound, please be advised that both the content being played on the TV and the applications should also support this feature as well. This case on the capability and support made by the developers of the Disney+ Application needs to be raised directly to them so that they can make the necessary updates on the programming and utilize our TV’s 4K UHD and Surround Sound features that are already available in our OLED Television. You can reach Disney+ Support Line at 1-888-905-7888 for additional support and assistance.
So, as expected, LG is pointing the finger at Disney to resolve these issues. This makes sense as my inquires into the availability of the Disney+ app from LG before the launch directed me to reach out to Disney+ as they, not LG, are responsible for it.
So if any of you out there have Bob Iger on speed dial, can you give him a ring?
(PS yes, LG incorrectly identified the UH9500 as an OLED model when its an LCD, but I'll let it slide)