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Dimming


dogknees

Question

Is there a way to stop my LG 55" C7 4K Ultra HD OLED from dimming the screen when displaying Web content from my pc? I'm using it as a monitor and just want it to stay at a constant brightness the same as a normal monitor. 

Currently it dims if left on the same image for a few minutes. Also dims when scrolling down a YouTube page and brightens when you scroll to the top.  I've disabled smart dimming but it still does it. 

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    • By ironmonkey
      Updated 11 Dec 2022
      Ok so against my better judgement we contacted LG Malaysia and spoke to their customer support to ask them about the issue with the screen dimming.
      Without needing to give any real information, other than saying that the screen was a lot darker and i could not change any settings to fix this, the support girl said that this is 100% an issue with the LCD lights inside the TV.
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      Anyway the 2 - 3 days turned into 2 - 3 weeks. After taking the TV away, he could not get the parts because they were "out of stock" then after he replaced the LCD lights he told me that there "was a strange line" on the edge of the screen. This line was not there before he took the TV away and i turned the TV on while he was here in my home to show him the dimming scree issue and it was definitely not present then and it has never been present before he took my TV apart to "fix it".
      So he brings the TV back and there is now a very noticeable bright space around the edge of the screen that was not there before this idiot took the TV apart and now he is acting like its no big deal, just standing there in my front room like i should be grateful that he has "fixed the dimming issue with my TV" even though, no matter what i do with the TV settings, the colors and contrast are horrible and i just cant get the picture to look right and i now have this horrible bright pixilation/tearing around the whole of the inside of the screen and its getting worse all the time. .
      This "fix" cost me over $120US and the TV is more broken than it was before i called LG support and i am shocked that this guy, who is supposed to be an LG approved technician could mess this up so badly. 



    • By ironmonkey
      I have posted here before about how disappointed i am with the LG TV that i paid a lot of money for. About how the TV did not really do most of the things that i was led to believe that it could do before i purchased the TV. I ended up then paying extra for a TV box to actually get the TV to do what i was led to believe that the TV could do and how i effectively paid for a very expensive monitor.
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    • By leimberger
      While watching YouTube on my WebOS TV, I very frequently pause the picture and I do not like the picture dimming the second i hit pause.  It makes an extremely unpleasant experience when the remote requires 6 actions to go from 'pause' to 'play'.  
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      Can someone please tell me how to eliminate the auto dimming?  If its not possible, can the webOS programmers just reprogram the system to stop doing this.  Yes, its a first world problem, but when you hit 'pause' as much as i do,  honestly want to return the TV.  I can't take how poorly it was designed.  It makes no sense.  thank you for your help.  
       
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