Data Collection Query
By Jean Fiorin
Good Morning, There is a recommended minimum distance between the TV and the viewer. I bought an LG OLED C155 last month and it is uncomfortable from a distance. It was my mistake. I bought it without worrying about visual comfort. Is it possible to reduce the screen's usable area to simulate a screen size TV of 48 inches or less, accepting the black borders that would be created? It would be something similar to a custom aspect ratio. The idea would be to be able to simulate a smaller screen size than the purchased equipment. other-bigger->65->55->48->other-less
I connected an hard drive to my LG OLED TV via USB. My TV is connected to my home network via Ethernet, as is my computer.
I would like to access the hard disk from my computer. Is this possible? How can I do this with Windows 10?
Note that I don't want to connect my hard drive directly to my computer but to my TV (because my home network is quite unstable).
I thank you in advance for all your help.
We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
By Tomasz N
Hi. I own C9 for ~2 years and I've been using it wired to my network. Lately I've moved to a new place and I'm unable to connect it to my home network using Ethernet cable.
In short: TV doesn't get IP from dhcpd. When I provide IP manually it won't connect also (but is listed on UniFi Cloud Key device list with that IP. Seems like Ethernet interface is not brought up by TV).
DHCPD is run on the router which is a pfSense device. When I connect TV over Wifi - it successfully obtains IP from the very same DHCP server.
I've looked into dhcpd logs on the pfSense and when TV is connected via Ethernet cable, it casts DHCPDDISCOVER, gets DHCPOFFER from the server, but then never casts DHCPREQUEST to get DHCPPACK. So I see DHCPDISCOVER & DHCPOFFER loop in the logs.
I've been suspecting there is another dhcp server in my network that LG TV is sending DHCPREQUEST to, but this is highly unlikely and I've enabled dhcpd guarding on the switch just to be sure.
In terms of hardware, comparing to my previous apartment I have a new switch here (Unifi) and new in-wall cabling (Cat 6a). I doubt switch and cables makes a difference here. TV firmware is the latest. Connection is OK (I've checked it with a network tester). Network port is OK, standard LAN VLAN. I've doublechecked everything and running out of ideas.
Any ideas / tips how to diagnoze and solve this issue?
I'd really like to have it wired instead of wirelessly connected.
By Richard Marchlewski
My LG G2 bought last November has now started to turn off every 10-15 minutes when gaming on my PS5 which is directly connected. It also from time to time identifies the PS5 as a different device (Shield TV). Any suggestions on how to fix would be welcome.
Hi does the LG oled capture any data and send it back, if so are there options to turn it off?
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DrTroy 1 post
Nov 12 2017
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