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Please help re user agreement not working

Drewiemaxx

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Drewiemaxx Newbie

Drewiemaxx

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Hi all I'm a new member have the lg43uh661 which was working fine until last night. Couldn't access my PS3 or bluray player or fire stick. Checked connections  and turned everything off. Restart still same. Do factory reset and thus agreement working issue still there despite repeated attempts. Reset again. Turned wifi off and on. Still same. Any advice greatly appreciated thanks. 

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Nightowl50 Newbie

Nightowl50

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You can try this - Go into your advanced internet settings and edit your DNS (Googles free) to 8.8.8.8. Try downloading  agreement. It worked for me. I then changed DNS back to original. Good luck. 

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Sushiboy Newbie

Sushiboy

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I got the same problem and finally solved it. I guess LG check if your IP match with the country settings. However, there is always something wrong with the IP mapping. LG's customer service ask me to try mobile phone's hotspot and it doesn't work either. Finally, I tried to change my DSL Internet's IP, and it worked. (My ISP allowed me to switch fixed IP to dynamic IP.) All my tests were within the same ISP.

My suggestion is keep trying different IPs until you solve your problem. I also tried changing DNS to Google's public DNS and that didn't help.

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