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Smart services are not loading - Screen fault


Appu

Question

Hi,

 I am having LG 4K smart TV. Model#49UF6430.

Currently i am facing the following issues,

1. After power on, home screen is not loading

2. Screen fault (i.e Left side display getting color changes]

3. Navigation bar is not displayed 

4. From remote, i am not able to access the Home menu, Apps, Settings and other smart services menu. I can use my remote only for Power on/off, CH +/-, Volume +/-, TV . 

5. My smart TV is  Working only with cable channels and cast the media from mobile device.

 

Any suggestions please..

Thanks

Appu

 

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