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By kakrona
Dear LG
I am using your production is Smart TV
Model: 32LM6690-TC
Software version: 04.42.08
Browser version: V5.00.00.r5780
with this browser, I can't watch any movies or video from any web, ex: youtube.com ect.....
Any solution to get the update version of browser?
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By Juicycarrot
Hi there,
I have an LG smart TV OLED65G36LA (LG OS v03.20.17, webOS TV version 8.20.0-710) , and the Prime Video App was no longer able to update (from Dec 2025) and therefore could no longer be used.
I have tried uninstalling the app and re-installing, and that was unable to work, so then applied a full reset on the LG TV and so had to reinstall all of my other apps (Apple TV, Netflix, etc etc) which all successfully downloaded so confirmed network connections and setup are all confirmed working.
When I try to download the Prime Video app, it remains stuck on the download screen and is unable to update.
Thanks
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By NO UHD
So i have a brand new OLED 65inch, the Sky now APP installed on the tv wont play the UHD content from sky, I do have the right subscription and when i use a amazon fire stick with the Now app installed it will play UHD Content, i just cant figure out why the tv installed app wont play it. The Tv will play UDH content from other apps installed on the TV so i know its capable just something between the TV and Now app wont allow UHD Content, any ideas???
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By Andreas Boyatzoglou
Model: OLED55BX3LB
WebOS ver: 5.6.0-1001 (jhericurl-jimna)
Viewing videos from
link hidden, please login to view was fine up to about one month ago. I do not know if there was an upgrade, but videos from that site cannot be played any longer on this tv. From the same wifi network (home network) videos from that site play fine to a number of devices (Android phones, 2 win11 laptops, 1 win10 laptop).
Adjusted all browser settings (JavaScript, cookies), cleared cookies, cleared all browser data and history.
No updates available to download
Finally, reset to factory settings but still videos from cannot be played on the tv set.
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By Hasan Ghasabi-Oskoei
I have recently purchased an LG 55QNED86 television. I am located in Iran. Everything seems to be working fine, but when I click on any of the options, it tells me I must first consent to the LG Smart TV user agreement. However, I then get a message saying "Unable to load user agreements - a server error has occurred ......"
Can you help?
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Question
alvmlg1989
Hello,
In the specifications it says web OS 2.2 supports MPEG - DASH native but I am unable to play it using the web OS browser.
How can I play it? where can I find the specifications for the manifest or check what's wrong?
I would like to develop a mpeg dash app player but I am not sure if it's possible.
Kind regards.
1 answer to this question
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