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55lb6500 - sound drop out many times

Rodrigo Cassini
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Rodrigo Cassini Newbie

Rodrigo Cassini

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Since tree days ago my sound is dropping out when i see the tv after 1 hour.

The sound is dropping out/disabling with cable tv, netflix or youtbue. With cable tv i need change the input and return to the sound come back.

In the netflix or you tube  i need come back to menu and after go to video again with sound.

It happens after about one hour of tv on. aftr it, many times in about 5 minutes.

I think is something with the web os or app tv because i did many things to solve it:

1- set to default patterns of tv

2- turn off de remote control

3- unplug the hdmi connections or others

 

 

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