Quantcast
Jump to content
  • 0

LG 55UH770V - audio issues


Ubergeeksov

Question

Hi,

 

I am hoping someone can help, as I've not been having any joy elsewhere.

 

I have an LG 55UH770V running the latest firmware/software.

 

I connect to my A/V receiver via HDMI 2 (ARC) and for TV apps (Netflix, Plex) have surround sound.

 

I connect my Xbox One and PS4 to HDMI 1 and 3 respectively. Up until yesterday I would then have surround sound, via ARC, playing from my A/V system for the PS4 and XBox One.

 

Yesterday, I noticed that the sound from the PS4 was only in stereo. On checking, the same is true for Xbox One. The Xbox will not even allow me to now select 5.1 or 7.1 in the audio set up, saying my receiver (i.e. the TV) does not support it. The TV apps, remain fine, playing surround sound

 

I cannot understand why this has suddenly happened or how to solve it.

 

Any help is appreciated.

Link to comment
Share on other sites

6 answers to this question

Recommended Posts

  • 0

In the words of FE Smith, I am none the wiser, but better informed.

 

The problem appears to be limited to audio output from the consoles which is linear PCM. If I set the Xbox One or PS4 audio settings to bitstream and either Dolby or DTS, and provided that the digital sound out on the LG is set to auto (instead of PCM), then I have surround sound. However, if the audio output on the PS4 is set to linear PCM or on the Xbox One is set to uncompressed 5.1 or 7.1 (which I guess is linear PCM), then this is not detected by the TV, and I simply get stereo, irrespective of whether I have the digital sound out set to auto or PCM.

 

Will be calling LG tomorrow!

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Alex
      In government offices, a projector’s ability to display information clearly in large team settings makes it an effective tool for boosting collaboration while promoting safe social distancing.
      In hybrid work environments, this technology can make the difference between effective and ineffective collaboration by providing an easy-to-see snapshot of data, no matter where
      the viewer sits.
      The LG ProBeam is a powerful, user-friendly projector, generating some of the most accurate images I’ve seen in years.
      The LG ProBeam Delivers Crisp Images 
      Measuring 14.6x12.8x6.1 inches and weighing about 21 pounds, this 4K laser projector is surprisingly compact, powered by a 5000-lumen lamp that makes it ideal for agency environments, especially compared with other projectors capable of producing images as large as 120 inches.
      A consumer-grade device, the LG ProBeam delivers professional-level projection capable of rendering 3840x2160 4K ultrahigh-definition images. It can project 8.3 million pixels at a native aspect ratio of 16:9, which makes the ProBeam an incredibly sharp projector with color accuracy on par with agency needs.
      I mounted the ProBeam in large, medium and small rooms while measuring the lumens emitted at various distances and image sizes. At each stage, the projector’s light was powerful enough that images were visible up to 30 feet away.
      Images were rendered accurately, with fine details that would be useful for educational initiatives and with the realism needed for detailed maps and military logistical information.
      View Content Easily with the LG ProBeam
      It was easy to set up and share from the LG ProBeam, thanks to wireless screen mirroring designed for streaming output from mobile devices, which eliminates the need for an extra physical connection. WebOS 4.5, the standard in LG smart TV platforms since 2013, also provides native web browsing capabilities.
      As presenters who frequently use projectors know, onboard speakers are often so flawed that they are arguably unusable. The LG has two integrated 5-watt speakers and Bluetooth capability that boosts wireless audio signals to a separate stereo system for improved sound quality.
      Agencies can enhance their collaboration capabilities with the LG ProBeam, a versatile and compact 5000-lumen laser projector that provides a high-resolution 4K display viewable in nearly any lighting.
      Performance Meets Convenience in the LG ProBeam
      Aside from its great image quality, perhaps the best characteristic of the LG ProBeam is the array of added features that make it by far the brightest object in a conference room.
      Starting with a 12-point keystone picture adjustment, the ProBeam empowers audiovisual engineers to tailor every display to the demands of the room and the agency. Further, keystone operations are easy and intuitive to perform on both the physical unit and the remote control.
      The detailed keystone adjustment, coupled with the extreme brightness capability of the device, lets agency users project a minimum screen size of 40 inches and a maximum of 300 inches (about 25 feet).
      With a 1.6X zoom feature, engineers can easily show presenters how to immediately project a 60 percent larger image without moving or readjusting the projector. That means users can take a 100-inch projection and switch it to a 160-inch display in seconds, if needed.
      Adding to the ease of operation is the simple-to-use wireless connectivity for screen mirroring, which makes for quick work by engineers during a live event. Wireless connection is possible with any Android device; USB or HDMI ports are available for wired connections.
      Laser projection technology also helps users manage long-term costs by minimizing bulb outages that interrupt operations and require expensive replacements.
      The LG ProBeam can provide 20,000 hours of lamp life, with far less dimming evident over the life of the projector compared with bulb-based models. It also makes projections bright enough for well-lit rooms or meeting areas without closing the curtains or turning off lights.
      Integrated Bluetooth audio capability solves a long-standing issue that audiovisual engineers often grapple with: a receiver that drives good sound quality. Because the ProBeam not only provides good native sound but can also send a signal to an in-room speaker system, it’s ideal for use in dedicated conference rooms and small huddle spaces.
      Having a projector that is functional in almost any lighting condition and that does not require any special training — even to access advanced features — is one of the main reasons why the LG ProBeam is great for government. Government employees can concentrate on their presentations and not worry about the gear they are using to share their information.
      Source: 
      link hidden, please login to view  
    • By Angel Beagle
      How do I make my LG TV remote controller quit controlling my Vizio soundbar.
       
       
      Sent from my iPad using Tapatalk
    • By Xuancong Wang
      I have two LG TVs, 65SM8600PTA and OLED48A1PTA respectively. Both are connected to the same NAS router via LAN cable. Both can enter the NAS folder containing my Chinese drama series collection.
      65SM8600PTA can play everything smoothly. OLED48A1PTA always stucks at loading the drama series folder (which contains ~60 video files, each video is in the size range 400MB-2GB) for very long time, >3 minutes. Upon clicking into the last layer folder, the spinner spins for very long time while attempting to regenerate previews for this and parent folders. So if there is an option to skip generating video/image previews, then listing folder content can complete much faster, and then that will solve the problem.
      I would like request this additional option for OLED48A1PTA to skip generating preview so that NAS video list can show up quickly.
      OLED48A1PTA is bought from Shopee recently under 15-day-free-return policy, if you can push an update before 2022-02-10 that solves this problem, I will accept the product. Otherwise I will raise a return-and-refund request because the OLED screen also has vertical strip issue when displaying grey background.
      Thanks for your notification!
    • By Bgundling
      Anyone else experiencing this? With an app open, if I hit the home button and return to the Home Screen that app relaunches on its own within a few seconds. The two that I have experienced this with so far are Disney+ and LG Channels. I saw a post where users were experiencing this with Sling and had no resolution to the problem. WebOS version number 03.25.11. It is very annoying and makes the experience using WebOS horrible.
    • By News Reporter
      Eun Seok-hyun, president of LG VS Company
      As we cross into a new era, the LG Vehicle component Solutions (VS) Company has been at the forefront of the fast changing automotive industry. The newest division of LG Electronics – less than nine years old – is well on course to lead in electric vehicles (EV) parts and services thanks to LG’s rich portfolio of user-centric technologies and wealth of knowledge acquired within the consumer electronics space.

      As a solutions provider with a clear commitment to become an innovation partner for future mobility, LG VS seeks to strengthen its capabilities as an integrated hardware and software expert in the automotive industry. Vehicle technology has advanced at lightspeed to the point that today’s cars are closer to computers on wheels more so than means of transportation. This year LG will continue to focus on EV market trends and develop total infotainment solutions for future in-vehicle experiences.

      At the same time, to go above and beyond in fulfilling its role as an innovation partner, LG VS is committed to clear communication with its valued customers. In August, LG VS opened its  website to promote the advancement of mobility through LG’s advanced technologies and systems. LG VS is also sharing its best stories with the global audience on . The upcoming LG Tech Day, will be a new opportunity for LG VS to communicate to valued customers its latest innovations for the most progressive and safest in-vehicle driving experiences in the industry.

      In 2022, LG will continue to redefine its mission and goals in the rapidly-evolving mobility scenes to meet the needs of its customers. With much more to come, stay tuned for more innovations and solutions from LG VS that will transform the way the world travels.

      By Eun Seok-hyun, President of LG VS Company
      # # #

      link hidden, please login to view
×
×
  • Create New...