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LG content store issues, apps cannot be updated
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By tim p
I have two LG C2 tv's both running OS 03.21.30. Attempts to update the OS state that this is the current version as of 12/2022. Amazon Music won't open on either of them, the splash screen appears and that's it, for hours. It opens fine on other devices in the house, Sony TV, PC's, and droid phones. Other streaming apps work fine with no buffering or glitches.
The solutions offered online list instructions for clearing app caches using a series of menus that aren't even remotely close to the menus available on these TV's. I've checked every available menu and there's absolutely nothing offering the ability to clear app caches. App Manager offers exactly two options: Launch or Delete. Others insist that you need to clear the cache from within the app but of course the app won't open so that's a dead end. I did clear the browser cache but it had no effect this AMZN Music problem.
So far I've also:
Deleted and re-installed the app multiple times; Left the TV's unplugged 24+ hours; Full reboot of the router multiple times; Factory Reset of the TV's. If anyone has a solution that doesn't involve buying a fire stick I'm very interested - thanks
(edit) one of these tv's is five feet from the router. Distance isn't the issue.
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By Luka Pantsulaia
I bought LG smart tv. for some reason region selected was Africa and could only choose from african countries and had very little available apps in content store. I live in Georgia, so figured that changing region to EU would help so changed it to 3122 and selected service country UK because Georgia was not in the list. after that every app says that it is not available in current country. I have default region code saved so I guess could go back but wondering if any one can help me to get it working in EU. or if anyone have region code in which Georgia is available it will be helpful as well.
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By Jassim Abubacker
Every time I login to OSN plus, it goes back to the same login page. It used to work fine not till a few days ago (webOS version: 03.34.55). Anyone else facing the same issue and know how to resolve this?
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By 5zwed
Hi,
I've recently bought a 65QNED913PA TV (currently with latest official software) and I connected my Bluetooth headset to it - Jabra Elite 85t. Whenever I try to use pause button on my headset (while watching YouTube, Netflix, Disney,...) sound gets muted, but video does not pause. When I push the button again sound comes back and nothing else happens. Should my TV support pausing video from my headset or this does not work by default?
Regards
Maciej
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By Lizzy
I have set up a hard disc, that I can see in the home menu, but when I go to the guide and select the "i" it only gives me the option to watch. I am very new to smart television and I can't figure out how to correct this problem.
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Question
romix
Hi,
I recently bought a new LG Smart TV: 65UF6450
At first, all the "smart" functions worked just fine. I was able to use my Netflix, Amazon Prime, Google Video and install new apps from the LG Content Store.
Starting on the 1st of January 2016 I noticed that I cannot even start the LG Content Store page anymore for some reason. As a result I cannot install any new apps, I cannot update the existing ones (and some of them, like Google Video would not even start before they are updated). Each time I try to open the LG Content Store or to update an app, the TV hangs for a while, and then I see a black screen displaying the following message:
I also noticed that if I go into Quick Settings/Advanced/General/Account Management(Sign In) it takes a while and then I see the following message:
The network is unstable
But my network is just fine and Netflix, Amazon Video are working just fine.
So, it looks very much as an issue on LG side. I think it may be related to the LG Cloud services being discontinued, but I'm not sure. I tried to call the LG support, but it was one of the worst experiences of my life. Waiting 20 minutes for any kind of help and then giving up.
Questions:
1. Does anyone experience the same issues with their LG smart tvs recently?
2. What is the reason for these issues?
3. Is there any official statement from LG conforming this issues and providing some information about when they are going to fix it?
4. Are there any temporary workarounds? I.e. are there any ways to install new apps and update the existing ones in the meantime?
Thanks!
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romix
Hi, I recently bought a new LG Smart TV: 65UF6450 At first, all the "smart" functions worked just fine. I was able to use my Netflix, Amazon Prime, Google Video and install new apps from the L
Cal-SanRafael
I bought 65ef9500 LG tv in September 2015 and set up TV apps fine at the time. I was only using Netflix and Amazon apps. Apps worked fine until a few days ago. Recently my wife opened a hulu account s
Doug Hicken
I called them two days ago and they told me the store was down. Obviously they aren't in a very big hurry to get it fixed.
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