We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
I can watch Netflix and Amazon Prime and I want to watch DisneyPlus, I don't want to buy a new TV because of that stupid firmware, there is lot of complaints regarding to that issue at all forms. Please for your brand benefits and for the user rights solve that problem and release a new update for these TVs. I am waiting an official answer that explain whether you solve it or not. Thank you.
By Arun kumar Ponnusamy
I Use LG OLED C1 55 inch which supports Dolby Vision and Dolby Atmos/Dolby Digital by default. I am able to use Dolby Audio on all OTT apps except Disney+Hotstar. Hotstar alone plays in Stereo.
As the title, is there a way to see the satellite quality and power of the signal for every channel? Is seems not... I have the last WebOs version, the 6.
By Mehmet Salih Bindak
I have using it for my coffe, What can I do now? Did you agree with deezer?
Because I can't open spotify even from web. There isn't any alternative browser also in the market.
Is this your respect to your customer? Please show me way, what can I do now!