Problem launching Netflix - 49UB850V

[icecoldcube 0]

Hi there,

 

I wonder if anybody can help I've just purchased an LG 49UB850V and I'm not able to launch Netflix when I do this is says "Software Update, Software update is required to use app..."

 

I click "OK" and then the "Update" button is greyed out and I can not set it.

Says version 1.2.20, updated 15.05.2014, but it will not allow me to update it. The only option I have is the cross in the top right.

 

I've tried resetting from the main menu, launching from the prem LG store.

 

All of the other Apps launch and I can play contact easily after doing the initial app update.

 

Anybody on here heard of this issue? Am I missing something?

 

 

Been trying to hours!

 

 

Thanks for any help in advance!

 

 

Dave 

[icecoldcube 0]

Sorry - tried doing a TV update from the settings menu and says does not need an update.

 

Showing software version "03.13.25"

WebOS TV Version "1.1.0-6125"

 

 

Thanks

Dave 

[mid drift 1]

I'm having the same problem, have you managed to sort it ?

[davethehedgehog 0]

Exact same issue here. Looks like Netflix released an update for their app based on early code perhaps?

 

Either way, incredibly annoying. Bad form LG when so many people are itching for this.

[davethehedgehog 0]

It's been discussed here. Apparently LG have admitted there's an issue and have supposedly implicated Netflix issues? Anyway, it's supposed to be resolved by the end of the month.

 

http://www.avforums.com/threads/4k-lg-ub850v-and-ub950v.1878217/page-20

[mid drift 1]

All sorted ! Change the second on the list region setting to Greece then update then change it back .worked a charm for me

[davethehedgehog 0]

That got it installed, but it doesn't boot. Just sits at the red netflix screen. Annoying.

[mid drift 1]

Strange it working for some and not others. I don't think u can uninstall netflix and redo either it like you can other apps from the store. Hope you get it sorted

[Alex 67]

New Firmware Boosts Picture Quality on LG UB850V 4K TV 

 

 

http://www.hdtvtest.co.uk/news/ub850v-201408123879.htm