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Problem launching Netflix - 49UB850V


icecoldcube

Question

Hi there,

 

I wonder if anybody can help I've just purchased an LG 

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 and I'm not able to launch Netflix when I do this is says "Software Update, Software update is required to use app..."

 

I click "OK" and then the "Update" button is greyed out and I can not set it.

Says version 1.2.20, updated 15.05.2014, but it will not allow me to update it. The only option I have is the cross in the top right.

 

I've tried resetting from the main menu, launching from the prem LG store.

 

All of the other Apps launch and I can play contact easily after doing the initial app update.

 

Anybody on here heard of this issue? Am I missing something?

 

 

Been trying to hours!

 

 

Thanks for any help in advance!

 

 

Dave 

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