Bluetooth headphones won't connect

[Fredrik Andersson]

Hi,

I have a OLED77C34LA and a pair Bose QC32 II headphones and I have trouble connecting to the tv.

First the headphones works good on my other three devices but the TV has trouble, when I manage to connect they work perfect but when I turn the off on on again the headphones will say they are connected to the TV but the TV most of the time won't give me an option to connect and I remember I got a popup asking if I wanted the use the headphones as output but only for like 3-4 times so far.

Usually I have to plug the power out of the TV for a while and remove the bluetooth device but and it doesn't always work. It's not great spending like 15min to get the headphones to work.

Any ideas what could be wrong?

[chrislaarman]

From my personal experience with Bluetooth devices in general: it may be a matter of Pairing, not to be confused with Connecting.

In a metaphor that has just come to me: being Connected is being together, being Paired is wearing the other's wedding ring. (Note that Bluetooth has a master/slave-architecture. Headphones can be a slave to one master only.)

Me, I have quite some Bluetooth audio devices, due to the problem that you describe. If possible, I keep headphones Paired with master devices, whether Connected or not. If I know that I may Connect these headphones to other masters, I Unpair them before Disconnecting.

Unpairing may be a matter of pressing the Bluetooth button on the slave device for a "long" time. That's my trial and error.

Hope This Helps...

[axcent]

I have the same problem. My Sony headset worked to pair before the update but after that I have to unplug the TV, then it will work. Until the next time... Kinda frustrating. 

 

Tried to unpair and pair but same problem. 

[phenphen]

In my base, I have a LG OLED C2 65" 2023 version.  I have hooked up the TV ARC to a SONOS ARC soundbar, and I can't successful use any (brand) BT headphone..  I could "pair" the BT headphones, and the menu said that the device is "connected", but as soon as you start play the content, it automatically switch back to the SONOS ARC..
So I did a bit of trouble shooting, and if I were to disconnect the SONOS ARC from the TV, then the BT headphone works perfect on the same media context (e.g. movie/netflix etc).  So there is a "priority" somehow made in the webOS to always use the TV ARC if it is "hooked" up, over any "connected/paired" devices...
Kinda of wired way to force user for this setup, UNLESS there is a hidden option somewhere in the menu that I did not know...  Anyone has any clue on this "hidden option" (if it exists)?

[freonpsandoz]

This advice is USELESS to me. My TV randomly loses pairing. If a TV doesn't provide a way to way to get headphones paired and connected WITHOUT LOSING YOUR PLACE IN THE PROGRAM YOU'RE WATCHING, then the entire Bluetooth capability is a lie. Manufacturers need to start thinking about what users really need from a Bluetooth capability.