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Headphones and Bluetooth do not agree
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By mesplint
I have a LG 65QNED92AUA tv that has issues with the Bluetooth connection dropping off when connected to my earbuds. I believe the issue to be software related. LG has sent 2 technicians out to repair and the first technician changed the main board and Bluetooth transmitter which did not resolve the issue.
There are similar issues with Bluetooth Connection from others.
Since hardware replacement didn’t help and this is a known software-pattern issue, I would like push LG to specifically address it at the firmware/webOS level. I am unable to escalate to their software team and check if there’s a known patch or beta firmware for the QNED92 line.
For some reason this line of questioning is not available with in LG customer service.
Please help!
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By Fredrik Andersson
Hi,
I have a OLED77C34LA and a pair Bose QC32 II headphones and I have trouble connecting to the tv.
First the headphones works good on my other three devices but the TV has trouble, when I manage to connect they work perfect but when I turn the off on on again the headphones will say they are connected to the TV but the TV most of the time won't give me an option to connect and I remember I got a popup asking if I wanted the use the headphones as output but only for like 3-4 times so far.
Usually I have to plug the power out of the TV for a while and remove the bluetooth device but and it doesn't always work. It's not great spending like 15min to get the headphones to work.
Any ideas what could be wrong?
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By hjetschko
Hi, I have a feature request for the sound out setting. I often connect my Bluetooth headphones to the TV. We don't use the internal speaker of the TV, we use the optical sound out setting whenever I don't use Bluetooth. It would make our lives a lot easier if the TV can remember the last sound out setting before connecting to Bluetooth and default back to this setting when the Bluetooth device gets disconnected. At the moment, each time I disconnect the headphones I have to go back into settings and change the sound out setting from internal speaker to optical again.
Thanks and regards
Hubert
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By Barnkat
We're considering a new 77" LG OLED, and we cannot find an answer to this anywhere. Is it possible to use both an external soundbar (connected either with Optical or eARC) AND Bluetooth hearing aids at the same time, or is it limited to the TV's internal speakers and Bluetooth?
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By PZoli
After software update the bluetooth of my 43UR78003LK.AEU TV not work. Can't discover new sound output and can't connect to headset. It's new problem, before update it worked fine.
Model is 43UR781C0LK
Software version is 23.25.40
webOS TV version is 9.2.2-58
What can I do?
Thanks, Best regards.
Zoltan
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Question
hans peter
Previously, my TV (LG32LM6300PLA) worked so that when I turned Power on in my headphones, I got the message Pairing followed by Connected. At the same time I got a button on the screen named Connected (so far I remember) and when I clicked OK on it with my remote control I got rthe sound in my headphones and it disappeard in the TV-set. When I shut off the power in my headphones the sound disappears in them and is back in the TV-set.
Remaining at Settings the soundshift works, i.e. when I turn on the power on the headphones I get sound in them and when I turn the power off it disappears in them and I have it back in the TV instead. But when I leave Settings for watching TV this setting disappears.
What am I doing wrong ?
/hans peter
4 answers to this question
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