Please post here firmware number for your WebOS set including your country or the country where you downloaded the firmware and the model of your tv set:
- 3.23.24 - Romania- 47LB730v
- 3.23.34 - Romania -47LB730v - 21.08.2014 by USB
- 4.30.09 - Romania - 47LB730v - 29.08.2014 - OTA
We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
By Matei Fărcaș
Any word if LG will update their 2013 range to webos, my 42LA620S-ZA is screaming out for webos, gets me mad my tv seems obsolete, give your customers the choice to upgrade, hell I wouldn't mind paying a fee for the update to webos but something tells me my tv is stuck in limbo.
Hi, I have a problem with my LG 49UJ634V. It has installed software v. 06.00.20 (the latest one), and I have issue with WiFi connection.
I've checked with different routers and modems, but the situation is the same. When I am connected to WiFi the internet connection is very slow, and I cannot do anything in any of apps. The streaming is too slow to watch something. Only the solution is to plug LAN cable, but unfortunately it is on the opposite site of the room.
Do you know what could be the reason? How I can solve the issue?