Will38

Hi uklad ok thanks for the info I will try this and see if this works , where abouts would I change the region would this come under location in general under settings would you know ? Thanks

Hi I have just recently bought a LG 42LB 630V and with this I bought the Magic Remote as part of the deal from my retailer so after setting up within 5mins I get a pop up stating failed to update magic remote do you wish to continue yes or no then my remote won't function until I remove the battery's . I have been in contact with LG about this first they said unpair the remote and pair again so I did this and still same problem so I emailed LG again and the replie I got was to send my Remote back for Testing or exchange it with your retailer. So iv exchanged it for another but still same problem . I did have a second email from LG saying I need to buy there wifi/Bluetooth dongle for this remote to work correctly then I think why well the tv has built in wifi so why do I want a additional wifi dongle ? The current software I'm running is 04.33.22 can anyone help or has any ideas please . Thanks