vikassi17

They certainly did say that they would upgrade to WebOs 2.0, but it was all smoke and mirrors my friends.  They have not and will not update any 2014 TV's to WebOs 2.0.  Especially since WebOs 3.0 is on its way with all the new 2016 models.

I binged on NARCOS all weekend and did not have an out of memory error while using the Netflix app.  I also have version .20, not .15.  

WebOS is by far the best TV operating system there is, but LG is bad at ensuring their updates work and don't break other, important, aspect such as watching TV without needing to reboot it.  LOL.  Idiots.

That's an extra click, it's annoying.

Well, it's LG, a south Korean company.

I have 5.00.15 and it's Ok, but I have turned updates off. If 5.00.20 is better I might risk updating. For a start I would prefer my options back on the left of the TV, I don't like them on the right. Secondly, some people say that the browser runs out of memory, I haven't used the browser much, I just watched a cat video, and didn't run out of memory. If anything is better about 5.00.20 please let me know.

I don't think .15 was ever released in the USA.  I updated to .20 and I checked for the .15 update every day.

The options are still accessible on the left hand side, you just click the advanced options on the right side.  The options will then appear on the left.

Can you, please, check if there is Total Power On Time entry in the About menu of 5.00.20? After installing 5.00.15 the Total Power On Time info is not there any more.

Yes, total power on time is there in the about menu.

5.00.20 came out in the USA yesterday.  I downloaded and installed but have not confirmed it fixes the out of memory error.  I will do so later today.  

If it fixes it, I am never updating my TV again.  LG has god awful support and just overall horrible Q&A when it comes to updates for any of their products.  I can't wait until Apple makes a solid TV so I can be done with the subpar support from these foreign companies.

They supposedly fixed an out of memory error .. 

No update here in the USA either.  I called LG tech support last week about this issue.  The rep told me they would discuss this with the engineering team and they would call me back the next day..  I really just laughed at her knowing that was never going to happen.  Guess what, I was right, still waiting for the call.  

Software ver. 05.00.15 is out for my TV..

55'' LG tv

model 55LB671V-ZB

seems to be working now.. not sure if everyone has the update available. but its here in Denmark

and I turned OFF auto update.. I dont want them to fix it again.. if its working now..

I'm in the US and will check when I get home.  I hope you are right my friend!  And YES, turning off auto update for sure !!  Thanks for the post.

Mine actually worked fine until software version 5 came out.  No I can watch about 1 episode on Netflix before the app crashes and tells me its out of memory.  I then have to turn the TV off and restart the app i was using.  I called support and they verified its a problem and told me an engineer would call me back today.  I had to reboot my TV 6 times this past Saturday.  I started binge watching the Blacklist on Netflix.  This is a pathetic issue that LG is not patching considering its been around for a few years now.  

There are two types of customers when it comes to this issue. Customers who are willing to accept this issue and therefore keep their devices and those who really find this issue very frustrating and therefore returns their device.

This issue has existed for minimum 2 years now. And there hasn't been an official fix from LG. It is obvious this can't/won't be fixed. It even existed in their older OS.

I can only speak for myself though. I did not wait for my warranty to end. I returned the TV after two tries from lg to fix it without any success. LG went even as far as changing the motherboard.

I can proudly say I'm now a happy Samsung customer(H6640SL) for 8 months now. Samsung's magic remote works even far better than LG's. And that was one of the reasons I went for webos in the first place. Yeah Samsung copied LG but they did it better and it works.

Don't get me wrong, I loved LG's webos concept. And I was really excited, until I met this issue.

Haven't really heard any news about webos V2 these days, but I hope it doesn't have the same issue.

Sent from my XT1572 using Tapatalk

He is correct, this issue has been around for quite some time now.  They have no clue or if they do, they just dont have the resources to resolve it.  I kept mine due to LG's 3D technology, passive vs active.  LG uses passive 3D where you can use the glasses that dont require batteries.  

My amp is Pioneer as well, is that the problem?

I have heard from others that LG has confirmed their SIMPLINK technology doesn't play well with Pioneer receivers.  

I have the same challenge.  It's directly related to Simplink being on.  I also have a Pioneer receiver.  LG's updates across the board are horrendous.  But let's be honest here guys, they are not an American company.  They don't have American support or values, customer service wise.  I do like their products but have come to accept the fact that their support is godawful.  Apple would never allow this to happen.

A little?  The dude makes it seem like that's 'the" fix and he's OK with it.  Let's face it guys.  You are not getting web OS 2.0, You are not getting any other updates to improve the crap performance that currently exists.  This is what you have to deal with when you purchase LG products.  I hate to say this, but they are a foreign company and the support models outside of the United States just plain suck.  

You can also use HDMI ARC.  Sound from the TV's apps, like Netflix and Spotify will play through your receiver's speakers.  Your receiver must support ARC.  You turn this on in the TV's settings.  Enable SIMPLINK and then change the TV's audio settings to use ARC.

Warning though, I have the 65UB9500 with WebOS.  Enabling ARC slows Webos down after its been enabled for awhile.  It makes the TV's WebOS unusable.  I would do the Optical cable, if possible.

Laughable at best.  They can't even support their TV's that have WebOS.  I would never buy any of their products again.

Just google it.  They have stated this and then confirmed it at CES.  Major screw job to the folks that just bought these TV's in 2014.

Yes, if you plan on using the smart features of the TV, I would consider returning it.  WebOS for me, is sometimes unusable until I reboot the TV.  It lags so bad that it can take 10 seconds to respond to a command.  LG is NOT updating any WebOS TV's purchased in 2014 to version 2.0.

They have really screwed their customers with this.  Let's hope we all learn from this and not purchase any LG devices in the future.  My next purchase will NOT be LG.

People always ALWAYS get screwed by being an early adopter.  Now bend over and take it like a man!

Are they saying why 2.0 wont be backwards compatible?  

I have the 65UB9500 US. The iphone 6s has similar amount of memory. WebOS should function just fine with 1.5gb.

It is a memory leak, google it. They should be able to patch that up.

How much memory does the tv have anyway?

It's not the internet connection.  My WebOs was actually fine for the first few weeks, but then the dark times came.

I guess if your just using the TV, meaning you dont have a receiver, bluray, cablebox, roku, or apple tv, then yes .. I would return the TV and get something with a better OS.  WebOS, in its current state is leaking memory.

Its not all about the OS on the TV.  I agree, WebOS is leaking memory, and very slow at times.  For me, Samsung isn't a choice.  Their 3D tech is active, which blows.  I also find the picture quality to be not as good as an LG.