Noel Walker

17 hours ago, Sam Athans said:

Thanks Noel

Unfotunately after pressing Live Playback nothing happens. My son advised that it may be the HDD so I'll order another and try again.

Thanks for your reply

I use an older 1 TB seagate usb hard disk (see photo) which is powered only by the usb.

Here is a screen shot of my TV showing how my 'on screen' controls look. Note. to bring up this display I press the wheel button on my remote control, (you may have to press a different button).

I think you are looking for the 'Live Playback' function. Here is a quote from the manual:-

Quote

You cannot use a USB stick. Connect a USB HDD with 80 GB or more of total storage.

With the Live Playback function, you can play a programme back for up to two hours depending on remaining USB HDD capacity. This time may vary depending on your region.

1. 01  Input the USB HDD in the USB port.

2. 02  Press the ... button on the remote control and select LivePlayback.

3. 03  The LivePlayback setting confirmation screen appears. Complete the settings and press the OK button.

This is what fixed it for me. 

Go to Settings / Programmes / HbbTV  and then set

Programmes Auto Start to OFF

Do Not Track to OFF

Hope this helps

Since I originally posted this question, several things have happened. I have had several different versions of the Plex Server App on my QNAP NAS, and also there has been an update to the Plex Client App on the LG TV. Anyhow the upshot of all this is that my Plex on LG has been working well for about 6 month or so now, and to be quite honest, I'm not sure what has resolved the issue. I did not try your method, only because my thought was if it is working now then don't change anything... ;-)

What you said in your YT video made sense though.

Try physically turning off the TV by pulling the power cord to the TV, wait a few minutes, then plug it back in and start the TV again.

If this fixes the problem initially with the remote control, then go to Settings / Picture / Energy Saving and make sure this is turned OFF.

I had similar problems with my remote control which would bog down and become unresponsive, until I changed this setting.  

I Had this problem also and found buy making sure the TV was properly turned off each time I shut it down, then the TV and Remote always connect properly.

Go to Settings / General / Quick start+ (to OFF)

This will make sure the TV turns properly off and not just goes to sleep.

This fixed the remote control issue for me....

Think about using a powerline adapter to connect the router to your Mac via the power lines in your home.

I use a TP-LINK AV2000 and it is fabulous. I have my router behind the TV so it plugs directly into the LG TV. Then I use the power line adapter to connect router to Mac mini which is in my study. The speeds are much better than wireless.

There are ways to connect your Macbook to the LAN see here: https://www.dummies.com/computers/macs/macbook/how-to-install-a-wired-network-on-your-macbook/ for an example.

In my case I have a QNAP NAS that holds all my media.  It also runs a Plex server (so I don't have to use my Mac for the server). It plugs directly into the power line adapter also.

Cheers.

I would look at the following things:-

• If you have many apps installed I would consider uninstalling all but the most used apps.
• Make sure you turn your TV completely off when you shutdown. Go to Settings/General/Quick Start++  Turn (OFF). This will make sure your TV turns off properly and doesn't just go to sleep. (I think some apps may not play well with memory and will need to shutdown occasionally to re-coup memory)
• If you use your TV to record shows - it will use the TV's memory unless you have a USB drive/stick plugged in. Delete any recorded shows.

Hope this helps...

Cheers

When trying to load the Plex app on an LGWebOs smart TV, app says :-

CHECK NETWORK CONNECTION    Error CODE : -337

This may be a temporary issue. 
Please try again later. 

(RETRY)     (EXIT APP)

• Firstly my network connection is fine. Netflix and YouTube loads and runs just seamlessly.
• This has only been happening in the last few months
• If I (RETRY) after a long wait sometimes it connects and loads correctly or I get the same error again.
• I have tried other Plex clients on my home server and they work just fine. 

Specs:

• LG OLED65C8PTA TV running Web OS 04.10.15.
• LG Plex client app is version 2.1.6 from Sep 2016
• Plex server is on my QNAP NAS and at version 1.13.5.291 from Sep 2018.

I guess my question is, if the LG Plex client app hasn't changed since 2016 and my Plex server is working for other clients, then what is going wrong?

Cheers
Noel