ironmonkey

Updated 11 Dec 2022

Ok so against my better judgement we contacted LG Malaysia and spoke to their customer support to ask them about the issue with the screen dimming.

Without needing to give any real information, other than saying that the screen was a lot darker and i could not change any settings to fix this, the support girl said that this is 100% an issue with the LCD lights inside the TV.

So we asked if this can be fixed and she said yes it can be fixed. She then sent an LG technician to my home to fix the TV. However when he turned up he took the TV away and placed it in an old cardboard box that was falling to pieces. Then he said that he would need to keep the TV for 2 - 3 days while he ordered the parts that he needed. I was a little surprised because i would have thought that he would already have the parts in stock, given that he knew what the issues was and had two or three weeks notice from our first conversation to order the parts.

Anyway the 2 - 3 days turned into 2 - 3 weeks. After taking the TV away, he could not get the parts because they were "out of stock" then after he replaced the LCD lights he told me that there "was a strange line" on the edge of the screen. This line was not there before he took the TV away and i turned the TV on while he was here in my home to show him the dimming scree issue and it was definitely not present then and it has never been present before he took my TV apart to "fix it".

So he brings the TV back and there is now a very noticeable bright space around the edge of the screen that was not there before this idiot took the TV apart and now he is acting like its no big deal, just standing there in my front room like i should be grateful that he has "fixed the dimming issue with my TV" even though, no matter what i do with the TV settings, the colors and contrast are horrible and i just cant get the picture to look right and i now have this horrible bright pixilation/tearing around the whole of the inside of the screen and its getting worse all the time. .

This "fix" cost me over $120US and the TV is more broken than it was before i called LG support and i am shocked that this guy, who is supposed to be an LG approved technician could mess this up so badly. 

I have posted here before about how disappointed i am with the LG TV that i paid a lot of money for. About how the TV did not really do most of the things that i was led to believe that it could do before i purchased the TV. I ended up then paying extra for a TV box to actually get the TV to do what i was led to believe that the TV could do and how i effectively paid for a very expensive monitor.

Now 4 years after buying this TV and not actually using it much, maybe 3 - 4 hours each day, i turn on the TV and low and behold, there is another issue. This time the screen is very dim with the very low brightness, like the brightness setting is turned down to around 30 - 40%. After trying to change all the settings, including energy saving, turning off the TV and disconnecting it from the wall, waiting 15 minutes and turning it back on (yes that was advised) and resetting the TV back to the default factory settings, the screen is still very dark.

After searching around the internet, it looks like there is an issue with either the power supply to the TV (LED) or an issue with the backlights inside the TV not lighting up. So it looks like its now going to cost me at least another $100 plus to fix this already expensive TV after only a few years of very minor use.

I was hoping that there might be someone here that might have some information that i might have missed and that might help with this problem, i have pretty much tried most things but with no fix (changing the picture settings slightly change the brightness, but its totally washed out, or the colors are just nasty).

Anyway thank you in advance.  

This part made me laugh "Although it’s previously been possible to access Nvidia’s streaming service on the Nvidia Shield, being able to access the service directly from a TV itself is a much more streamlined solution. Naturally, it’s also the cheaper option"

 I paid a lot of money for your "Smart TV" i could have paid less than half the price for a normal TV and a Nvidia Shield.

Now you are saying that my expensive LG TV is not even compatible with this Nvidia app and i now need to buy another LG TV just to use this app........ Please explain how that is the cheaper option?

I have had nothing but problem after problem with my LG TV. They have actively downgraded my TV and stopped support for anything useful, you can not even update Chrome or change to anything other than the three worst search engines. I have about half a Gig of onboard memory.... for everything. The app store is a disgrace. I can not stream without the TV closing down to "save memory" i have constant problems with pages loading, the list is endless. 

I made a promise to myself that i would never fall for the LG BS and ever buy another LG TV.

On 6/14/2021 at 5:15 PM, vladtheodor said:

Well, my LG UM7100PLB updated today to v 05.10.05 webos 4.9.2.-5390405 Goldilocks2-Gyeryongsan. 

I updated the browser with the home-button in application. Was 102MB big. 

And we have a new browser! It is a Chrome on Java but good!!! Now we can watch online recorded full-lenght movies without interruption.  

 

Seems to have H264ify allready enabled... "Adaptive Javascript" in the browser settings is fine now. No lag. 

For blocking ads i disabled the wifi ipv6 in the smarttv settings and for ipv4 now using the adguardDNS 94.140.14.14 adress. Or 94.140.15.15 

Thanks guys! 

Good for you, if you have some improvement thats great. I did an update for the OS a little while ago ( 3.9.0-62905 dreadlocks2-dudhwa ) and i did another check ant further update just now, but there was not new update.

Nothing has changed for my TV. I still have the same options for web browsers and no option to change from either Chrome, Bing or some other rubbish. The version of Chrome that i have is just the same as before, nothing has changed with that.

The only thing that i noticed that changed with the last update, was that LG downloaded three totally useless apps that i can not even install.... unless i delete other things first. Thing is that i dont have anything else installed so i cant even install the apps anyway.   

18 hours ago, Jws247 said:

Lmao oh why did i get this tv. Told it was open.  "YES YOU CAN DOWNLOAD FROM THE INTERNET/APP STORE" they just didnt tell me it was LGs app store that NEVER ADDS ANY DECENT USEFUL APP. CAN'T EVEN GET A GOOD VIDEO PLAYING APP. OR A GOOD SEARCH BROWER LIKE BRAVE. WOW at this point i would even talk CHROME AND I DETEST GOOGLE.

Haha the LG app store is a joke. They have about 6 apps that dont even work. Or the apps are sub standard, cut down versions of sub standard cut down versions of really shit apps from the 1930's. Get an Android TV box, download something like Kodi and bypass the LG brick.

18 hours ago, Jws247 said:

Did you get a long lasting fix? Best ive had working was only for about 3month. Its a pain. And when it goes you need to sort or tv is useless.

No i am really sorry to say that i never got a fix for the "App will now close" issue. Too be honest i kind of gave up on this TV. When i bought the TV it was a very big investment and i was really excited to get this kind of "Smart" TV. But the problems are just too many and just too constant and the support is just too non existent. 

I did notice that one of the biggest offenders was YouTube through the browser. Since LG scrapped their support for watching anything at all outside of their paid for app, its now impossible to use YouTube without using the app, i dont seem to get so many close downs as i did before. But i was getting a close down on average within the hour, now i might get a few hours of viewing (only through the app).

I ended up getting an Android TV box to bypass the  TV. I can watch pretty much anything i want and download pretty much any app i want, not just the rubbish pay to view apps that LG have baked into their OS. I really wish that i had just got a normal large screen TV and an Android box in the first place, it works a lot better and it would have been a lot cheaper. 

23 hours ago, vladtheodor said:

Well, i am a Raspberry 4 (8Mb) user too. Extra money for an EXTERNAL device. LG should call back in service all sold "smart's". 

Yes i agree with you 100%. LG are even planning to put their OS into Smart driverless cars....... Can you imagine that....... Every 30 minutes "This car needs to stop to refresh the memory" .

On 5/2/2021 at 6:30 AM, vladtheodor said:

What we gonna do with existing "smart"TV from LG? I think a end-product is a working-one... 

I watch my TV through an Android TV box.

Its the only way too actually get it to work and not close down. As far as i am concerned the "Smart  TV" i paid a lot of money for is not fit for purpose and i do not regard it as a "Smart TV" at all. It just a big monitor and nothing else.

14 hours ago, Charline said:

I have an LG tv and have had the same problem for years.  As I figured out the problem was not the tv, but the way I  was using it. Which lead to that message of needing to free up memory, made think I had to delete some of my apps to solve the issue.  I figured out that like a computer screen with multiple tabs open, your tv will have multiple apps open if you don't close them after use. This is what causes the drain of memory to the tv, and leads  to its need to free up memory.  So once I closed all of the apps that I had open the message no longer popped up.  I now make sure to close the app after i watch it. Closeing the app doesn't delete it from your tv, so no worries. You can open it again whenever you want to watch it.  What you do is select the Home button on your tv remote, then select Recent on your tv screen, now close allll of those apps that you have open and are sucking up memory. Remember to close each app after you watch and you will not see that "need to fee up memory " message again. Hope this helps. 

C.F. 

Hi Charline, i am honestly really happy that you got a good result from the method that mentioned. I actually did  try that, i always close down apps that i opened, because they do still run in the back round. But this did not solve anything for me, i still got the error message regardless.

I also deleted every single app that came pre installed, or that i personally installed. I even (out of desperation) turned off every single setting that i did not need or that i thought might be using the extremely small amount of internal memory, i did all the things that other people have mentioned, like closing the TV and waiting, then turn it back on too clear the cache, or turning the TV off by just pulling the electric plug out of the wall, still got the error message and the close down. 

The strange thing is that either you are correct and your method works, so that's all people need to do to fix this problem, or everyone else who has tried that method and many other methods all have faulty TV's and LG have sold a load of broken TV's and don't want to admit that they have done that. Even i quick search for answers to this problem, shows how much LG dont care about this issue and how much they try to blame everything else apart from their TV's https://internet-access-guide.com/lg-smart-tv-slow-internet/ Not ne mention of their products being behind this problem, always the IP provider, the internet speed, data cap and neighbors. This is all nonsense.  

Personally i think that this is intentional on LG's part, they use sub standard processors and cheap internal hardware parts. They could quite easily upgrade the internal components, install more memory, maybe even include a way to use an external hard drive as a internal storage.  and maybe a faster CPU/GPU

On 4/27/2021 at 5:49 PM, Steel said:

Hi! I think you should try setting the tv region code to another region, restart for the change to be executed, do a factory reset after this, once you finish set properly the tv to try it and see if you still get app crashes or low memory alert. By doing all this i think the tv is forced to set default apps from the region code that you chose and delete what I believe is in memory and properly set new one.

If everything works fine, you could keep it that way or you can get it back to your region code, restart the tv, and go again through a factory reset. And set properly your TV.

You can check memory capacity of your tv by doing this :

Use your Magic remote or your normal tv remote:
Press Settings -> Go to programmes -> Highlight on Auto Tuning or programme settings but you do not hit on it, just highlight it. Depending on your LG TV model press on your remote the digit 1 five times. Then you will get host information showing on screen, where you can see the flash capacity of your tv, the Dram capacity, firmware version, Web os version, wifi connection information, lock status, etc.....

You can also check your internal storage, in setting -> Advanced -> General -> About the TV -> TV informations -> then look at your storage.

Mine state 0.29/0.60GB and I am upset it was supposed to be more then what you see. Maybe its a mistake, I called LG but the tech agent did not know the exact internal storage capacity I was supposed to have. Its crazy for a tv of 2018. When you know all the apps you got on the tv that keeps on getting updates from time to time. And all the Apps you could get in Lg content store.

One time when the tv was newly arrived, I had downloaded more sets of screen saving pictures in the gallery, and I couldn't update the tv with new software update that was available, and I could not update any installed apps on my Tv. I had to deleted the sets of screen saving pictures I had previously downloaded and left only one, and everything got back to normal so I could do the software update, and later update the apps.

I would like to get a feedback on what happened if you do this.

For anyone reading this I wish that everyone who are unhappy about the memory and storage capacity of their expensive Lg 4k tv get together against LG. I do not know how to say it. But I think everybody understand.

Thanks for reading or trying

Bye

Envoyé de mon SM-N960F en utilisant Tapatalk


 

I agree with you that the internal storage is disgraceful. Mine is about the same as you quoted about 1/2 gig is nothing.

Thats either total greed or total incomitance by LG. They have a contract with the companies whose apps they push you to use, so i would say that this is intentional. This is partly where the problem lies, the internal components are pretty substandard hardware and that memory cache fills up very quickly.

I actually tried to change the region for my TV, but i seem to remember that i had a problem with my IP provider and the LAN connection for the TV, i will have another look at that.  

I have never had any advice from anyone that i have talked to about this TV and its many problems,  i have a lot of other problems with my LG TV, not just this problem. LG have never even answered a single email or support message that i have sent to them and i have sent a few. This company is seriously one of the worst i have ever encountered. 

On 4/27/2021 at 6:29 AM, Jeff Smith said:

Ok 20 second selution. 

1. Dont ask in lg.  I searched problem THIS APP WILL etc and think was techadvisor i used.

2. Don't switch tv OFF. But pull plug from socket. 

3. Point remote at tv sensor and press and hold power for 10 seconds. I usually do 15/20. Leave tv for a minute then plug back in.

 

4. This will clear all crap in memory fpr a couple of months depending on how much you use it. 

5. Repeat anytime it happens. Not great but it works and best solution there is imo.

6. GOOD F....ING LUCK WE NEED IT WITH LG TVs

Yes its crazy that we have to trawl the internet looking for hacks to get our expensive TV to actually work to an acceptable standard.

I actually tried that method and i got the same result that i got from just turning the TV off normally. I dont seem to get the "This app needs to close" problem as much if i am just looking at normal content through the browser. It closes pretty quickly if i am streaming content, or watching YouTube for a while, even the YouTube app is not exempt from this.

I ended up getting an Adroid TV box to get around this problem. But this just makes me hate myself for not just getting an Android TV in the first place.     

On 4/3/2021 at 5:38 AM, Avi said:

have the same memory issue for a long time now (years), it is crazy that LG did not sort out how to repair this until now.

i beleive i found a work around, so when the app is trying to connect (when you retry and clear the memory issue message), open the accesability menu under the home button, this apparently initializes the app, this is the only way i can bypass this issue.

 

hope this helps.

Sorry that you also have this problem. Actually this is not a random issue that only affects certain % of people. This problem is something that affects every single LG TV owner, its baked into their products and its a hardware issue.

The real problem is the miniscule onboard memory that LG have in their "Smart TV's" they seem to think that 500 megabytes is enough to run a "Smart TV" and their OS, plus some pretty demanding Apps, that's laughable. Also the other hardware that they use is sub standard and extremely basic, so no amount of refreshing the apps or deleting the memory cache is going to fix hardware issues.

LG recommends that you close the TV down and this clears the internal memory and clears the cache, leave the TV off for 10 minutes. Again this is clearly nonsense and is insulting. The fact is that the only real solution to this problem is to not buy LG TV's in the first place.      

On 4/9/2018 at 12:11 AM, UKsFLAMEZ said:

Ok, I know this is a really old thread.. but I bought the LG uj635v 55” last week, sticker on the back says it was manufactured MARCH 2018 (literally weeks old) now all I use it for is ‘cbeebies’ yes the kids like it, and 1-5 channels, and a console! No apps nothing literally just tv and console! And every 30 seconds it restarts due to low memory, I spoke with LG and there ‘fix is turn it off by remote, unplug it, and press power button for 30 seconds.. it worked fine for 3 days! Then started low memory crashing again.. according to the person I spoke to he said there’s not much memory in the tv anyway! And I shouldn’t be having the fault for just tv and gaming! Told me to log it and ring back Monday, what, when, and often it does it.. but it’s pissed me off that I spent £500+ to unplug it every 3 days and drain power! I asked if I could use a usb or something to make it think it’s a memory bank, he said it’s not possible to add a form of memory! I just want something to fix it lol

I posted about this problem about two years ago.

This problem is never going to be fixed. LG dont have a fix for this problem because its a hardware issue, its baked into their system. The onboard memory is only half a Gig and this fills up very fast, the hardware is rubbish also, so its no good for read and write ahead while watching anything online. Ignore all the hacks and supposed fixes that LG and other users talk about, its a total waste of time and will last at the most a few days, before you get the problem back. 

I wish that i had not listened to those liars in the LG store where i bought this expensive brick. They all gave me the BS about being able to stream this and stream that. I wish that i had bought that Android TV that i really wanted to buy. They dont have this problem, because they have 16 gigs of onboard memory, not 500 megabytes. 

If you really can not get a refund for this TV, buy an Android TV box and that will at least allow you to install some decent apps and watch what you want without LG systematically closing down your TV because you want to watch something that they can not monetarise. Thats the real reason why your TV is closing down, because LG dont want you watching anything without paying through their pay for view apps. 

On 11/30/2014 at 11:17 PM, Ajay said:

Hi guys, i recently bought the  Lg 42LB650V and yesterday it automatically updated, and i have a problem, when i am using a app for log time, like watching video on youtube, after a while it say's me something like "Out of Memory, app closed". Please help me what can i do. It displayed this error before the update but never in the youtube app, only when browsing. and i have another problem, when i am watching a video on the web browser, after 10-15 minutes, it displays the same out of memory error, and i watched the same video on my friend's lg smart tv that hasn't got webOs, has got the old Lg smart tv OS, cinema 3d , and i watched the complete video without any error, and did lot of other stuff and didn't got the out of memory error. I bought this LG thinking that it's a new model so it will not have problems, if i can watch in the old TV, why not in the new TV. Please help me, i am very worried because i will have to change the TV because of the same error that i got in my Sony Smart TV that i returned to the store. HEEEEELP Please.            

 

If you can, take the TV back to the store that you bought it from and get a refund. LG TV's are not fit for purpose. This problem is intentional and they dont care if you can not use your TV. Believe me, this has been going on for a long time and they are never going to fix this problem.   

13 hours ago, Mousta said:

Unplug tv for 60 seconds worked for me  

done for me

Good to hear that you got a good result. If you are talking about unplugging the TV from the wall socket, i can not possibly see how that can change anything.

If you are talking about turning off the TV to clear the cache, i have tried Closing down the TV because it is one of the many work arounds that i have heard other people mention. This is also something that LG say that you need to do to clear the cache. But the real problem is the amount of onboard memory, its tiny.

On 1/1/2021 at 3:14 AM, John Stevenson said:

This happened to me 20 minutes into the first thing I tried to play with a brand-new LG telly, bought for me as a Christmas present by my partner. Subsequent attempts to use it were characterised by constant buffering. It's going back and being replaced by a Samsung.

Really sorry to hear about that, especially when it was a Christmas gift.

Honestly you are doing the right thing, i was really unlucky when i bought my LG brick. I had a problem with the shop that i bought it from and they would not refund, so if you can get your money back, you should do that and buy an Android TV instead.  

On 12/5/2020 at 10:51 PM, [email protected] said:

I have dumped the lg although problems with the new Bravia smòthing and fast movement blurring 

But the memory problem on the lg, I even got this when I was using the sky box, meaning the tv was actually just a monitor?

So many New TVs seem to have problems shouldn't need to pay £2k to get a half decent tv.

I totally agree with you, these products are not fit for purpose. Its amazing how these companies get away with selling a product that only does about 20% of what they claim the product can do. 

I am old enough to remember when you bought a product, you actually got what you paid for, no BS and no controlled obsolescence.

How is controlled obsolescence even allowed? That's consumerism for you.

I purchased my TV through a shop that claimed that they were LG dealers. They really hyped this TV up and i asked them several times about its streaming abilities "can it stream movies, can it stream through paid subscription apps, what about YouTube ?" Every one of these LG dealers swore that this TV can do that and a lot more..... Basically they are either all stupid idiots who don't know a thing about their products, or they are a bunch of liars , who get paid by LG to scam their customers.

14 hours ago, vladtheodor said:

Swap partition?

Ramdisk ?

Overlay File System? 

Virtual RAM on a memory-stick or SD-card? 

43um7100plb

I have tried to use a USB stick as an external memory for my "Smart" TV. No luck at all with that, this "Smart" TV is not smart enough to do that.

I dont see any option to swap partition either, so thats also out of the question.

Upgrading the memory by installing another Ramdisk is also something that is far beyond what LG "Smart" TV's can do (My $200 mobile phone is better and faster than my $2,000 TV).  

The only solution i have found is to add an external TV (Android) box and bypass the disgracefully inept LG TV.

4 hours ago, [email protected] said:

I have used cat6 for a long time still didn't work 

I have now binned the lg and bought a new Sony vowed never buy a lg product again 

Yes LG are about the worst. I am on the same page as you, i will also never buy another LG product. Just wait until they impliment their system into driverless cars.......

7 hours ago, martinr36 said:

I was having this problem on a newly purchased 32LM63 & following advice in here stuck an ethernet cable in to and my sky Q box and all now seems good.

I was having  this problem when using Prime Video

Thats good news. I think that some people have better results with the same methods than others. I also think that these better results seem to work when bypassing the Ethernet cable directly into TV. Through a Set top TV box, or some other media device and then into the TV seems to work best, because the LG simply can not handle a direct input.

Its a shame that people who buy this brand of TV then have to go and also buy another media product, just to get this product to do what they say it can do.

12 hours ago, [email protected] said:

I have the same "Memory" problems, I run of Ethernet because the wifi is blanked out, I emptied the cashe  and set for Private viewing, that seemed to work for a while but back to the same, having to switch off the app for the memory, also get the Network cable not connected, Network cable connected, that no one seems to have got fixed either!

I have come to the conclusion LG are just crap!  This is my second LG tv , the one I had a few years ago was lcd, it had a good picture, but took 20 minuets to start, 13 months after buying! The sound was crap, I had new speakers and a new motherboard fitted, I stopped at £220 and binned it, looks like this piece of junk will go the same way, expensive lesson, So NOT buy LG! 

Yes its crazy really. When i bought this TV, i did quite a bit of research and really asked a lot of people in quite a few different shops about "Smart TV's" and the shop staff in pretty much ever shop really pushed this LG TV. Looking back that should have sounded alarm bells.

As i have discussed here with other people, i have had my TV running the internet through an Ethernet cable from day one, i have never use the Wifi for the internet, so its very confusing when i hear other people say that using an Ethernet cable fixed this problem for them, because it certainly has not fixed my problem. I have talked to quite a few people and even had some "LG qualified" technicians out to look at the TV. They just parrot the same BS, "they have never seen this problem before" or "close the TV down every 20 minutes to delete the cache" "uninstall the apps" "reset to factory default" "stand in a corner on your head with your arse painted blue"...... actually that lasy one i have not tried, but who knows?

Too be honest this is only one of the many problems that i have with this TV. I am also starting to get randem shut downs and restarts, somtimes the screen with go black and i can hear the program in the backround, but not see the picture, when this happens i can not use any of the buttons on the "magic" remote. Pages not loading because of not enough memory, The TV not starting properly because it tells me that i am not signed in ect ect

LG are rubbish, not only are their product rubbish, but their customer service is the worst, they seriously dont give a toss what they sell to you and after they have your money... well we all know what happens then.

On 8/31/2020 at 12:03 PM, Jerry Butler said:

Correct. I was thinking about the "deaf wifi" idea and I thought I would try ethernet rather than use wifi. One other thing, make sure you turn on the ethernet connection in the settings so the tv will recognize your connection. (Disclaimer: I can't promise the same result for everyone but it's worth a shot).

Thats actually confused me even more Jerry haha. I have always had my TV set up with Ethernet and never with the Wifi. I did see another post where they were sugesting that you need to turn of the option for Wifi in the TV settings, so that both options are not checked, but i have covered that also and i still have the error message.

At the moment i dont really use the internet option for the TV, because it is rubbish, when i do use it, i am forced to use an app, because LG seem to be cutting back on their support for anything that is not app based. Now i use an Andriod TV box and i stream through that, i can pretty much pick and choose what i want and download anything i want, its also got 16Gigs of memory istead of the 500 megabytes the TV has, when i use the Android box, i never get the message.

Anyway thanks for the heads up, i am honestly happy that you have a solution for your problem.

22 hours ago, Jerry Butler said:

It is, in fact, working better as i have had no issues since i plugged my ethernet in.

Thats great news that you are not having issues. So you say that you had the error message and then you plugged in your ethernet cable and that was it, no more errors? 

You were using Wifi before and you did not need to change any other settings, or turn the TV off to delete the cookies and free up the cache. Because like i daid before i have been using an ethernat cable from day one and i did not fix anything, so this just makes me think that my TV, and everybody else's TV has a manufacturing fault, if it can be fixed with just an ethernat cable.

Anyway thanks for the update, its good that you seem to have fixed your problem.

On 2/16/2018 at 6:03 PM, Martlea said:

Had the same problem, LG support were useless only advising TV's are not like smart phones so customers who purchased them thinking the smart TV features would actually work were mistaken so there!

Anyway after trying all the 'fixes' people suggested such as turning off Quick Start and other 'features' and finding this made no difference I saw another solution a member found. This member like me had both Ethernet and WiFi connections enabled and by turning off the WiFi everywhere it is enabled this fixed the YouTube restarting error. I tried this and it has worked for me as well, no more annoying YouTube restarting errors - so far!

Now if I can just get this pile of doo doo TV to stop reformatting my recording hard drive I might have an OK set.

Sorry for the late reply. Its great that you seem to have a positive result. I tried pretty much anything and everything, including the tips that you talk about, but for me, there was no difference. I would be interested in knowing if you still dont get the error message after a few months.

On 2/5/2020 at 7:42 AM, Kevin Glenn said:

I have been using the LG 43" UHD Smart TV with WebOS now for about a year.  At first it seemed to run fine and continuously while watching all manner of material.  Recently I added a Synology NAS Server to my network, and I've noticed interruptions regarding the "must restart the app to free more memory" while running the Plex app.

I have tried various things to resolve the problem but the only thing I have found useful is to cut the power "just to the TV".   I have my cables tied neatly together with ties, and as I'm not sure which is for the TV at my power strip, I find it easiest just to pull the plug on back of the TV.   This should theoretically free up the memory just on the TV's internal memory.  After trying this I have been able to watch any content which was previously stopping to free memory, without any problems for a least a couple of days now.  

If this happens again, the first thing I will try is unplugging the TV for several seconds and try again.

Original Content From: https://www.lgwebos.com/topic/4636-this-app-will-now-restart-to-free-up-more-memory/

Sorry for the late reply. Its good news that you seem to have some positive results from the method that you mentioned. LG basically tell people to do something very similar to this, turn the TV off and this is supposed to clear the Cache and the cookies, they are pushing this out as a fix for the "this app will restart" error. But the problem is only a temporary fix, when i have tried this method, i usually get between 2 and 4 days before i get the error message back again and this is not from watching anything  for any length of time, just lite viewing.

Its been a few months now since you posted and i would be interested in an update if you managed to stop the error message completely.