HP Pre 3

The Wifi module was not working and an lg reprezentative  had to replace that wifi and bluetooth module. Now is working as it should.

Here’s a video of how it looks like. The picture clears up after each change of streaming channels. Then goes bad. Eventually, it stays bad. 2A3A449A-3074-4B3E-90A4-0D2F7E5AB71F.MOV

As long as your TV is on a new enough webOS version. My 24" in my office is out in the cold with no YTTV app, so I have to use the PC I have hooked up to it to watch TV.

May want to reach out to @LG Responds, they may be able to point you in the right direction.

May we ask for LG Development Teams contact email for OTT(Media Streaming)?   Thanks

Hello, I have an issue with a 2 year old LG UH7700 4K tv. Please note, the TV went to an authorized LG repair  shop provided by LG itself: Issue: 3/4 of the screen all of the sudden was not working. It went to black opacity and full black.   This first occurred one morning when I first started tv. Called LG and it was over the warrant by a year so they provided with a certified tv repair technician. They replaced the LED bulbs and tested by keeping it in for 8 hours while viewing it periodically through the day. They had no issues. They came and mounted it on my wall and within a minute the 3/4 black screen occurred again. They brought it back to the shop. Told us it was faulty led lights they received. They put new ones in again. They tested it out. No luck. The issue occurred at the shop. They replaced the mother board. Same result. Then they replaced the entire unit the LEDs come on and that fixed the problem. The TV ever looked this good when we first got it. I always had to crank backlight to 100. Now it’s at 50 and the picture was better than before. 2 nights later while watching tv, it happened again.  Now, I turned it off and on 3 times and the picture came back. This morning I turned on TV and the issue came back. Anyone else come across this? Attached is an image. Thanks, JC

Hi. We have OLED55B6V we cannot open some apps like netflix and amazon prime ( youtube works). I read help info and I removed those2 apps. I wanted to upload them again but trying to access LG store there is nothing available. I read I have to check region in settings. Country is Italy, region says loading. I cannot click nor change anything.  Tried to restore settings and added PIN, agreed but nothing happened. TV has the same old settings.  Also disconnected all the devices and restarted router etc. Internet connection works ok. I’m lost! Please help!  Thank you so much!

Hello, I have an issue with a 2 year old LG UH7700 4K tv. Please note, the TV went to an authorized LG repair  shop provided by LG itself: Issue: 3/4 of the screen all of the sudden was not working. It went to black opacity and full black.   This first occurred one morning when I first started tv. Called LG and it was over the warrant by a year so they provided with a certified tv repair technician. They replaced the LED bulbs and tested by keeping it in for 8 hours while viewing it periodically through the day. They had no issues. They came and mounted it on my wall and within a minute the 3/4 black screen occurred again. They brought it back to the shop. Told us it was faulty led lights they received from vendor. They put new ones in again. They tested it out. No luck. The issue occurred at the shop. They replaced the mother board. Same result. Then they replaced the entire unit the LEDs come on and that fixed the problem. The TV ever looked this good when we first got it. I always had to crank backlight to 100. Now backlight is 50 and the picture was better than before. 2 nights later while watching tv, it happened again.  Now, I turned it off and on 3 times and the picture came back. This morning I turned on TV and the issue came back. Anyone else come across this? Attached is an image. Thanks, JC