Quantcast
Jump to content
  • 0

No audio on the external HDMI ARC device from LG CX


SB Raja

Question

Hi,

I have a Sony sound bar connected to my LG OLED CX via eARC. It was working fine. One day suddenly the sound bar stopped responding to the incoming audio from the TV. I tried all the ways - (PCM, Auto, Pass Through), TV reset, Additional settings eARC (on/off). But nothing worked. Escalated it to the LG CC. And the LG service representative advises me to change the mother board of the TV. I am wondering what went wrong with my 9 months old TV. Though it is still under warranty I dont want to go for a change of a component (if there is a work around). Sound bar is working perfectly with all other external devices. Awaiting for a solution or atleast a valid reason.

 

Link to comment
Share on other sites

  • Answers 0
  • Created
  • Last Reply

Top Posters For This Question

Popular Days

Top Posters For This Question

0 answers to this question

Recommended Posts

There have been no answers to this question yet

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Luka Pantsulaia
      I bought LG smart tv. for some reason region selected was Africa and could only choose from african countries and had very little available apps in content store. I live in Georgia, so figured that  changing region to EU would help so changed it to 3122 and selected service country UK because Georgia was not in the list. after that every app says that it is not available in current country. I have  default region code saved so I guess could go back but wondering if any one can help me to get it working in EU. or if anyone have region code in which Georgia is available it will be helpful as well. 
    • By hjetschko
      Hi, I have a feature request for the sound out setting. I often connect my Bluetooth headphones to the TV. We don't use the internal speaker of the TV, we use the optical sound out setting whenever I don't use Bluetooth. It would make our lives a lot easier if the TV can remember the last sound out setting before connecting to Bluetooth and default back to this setting when the Bluetooth device gets disconnected. At the moment, each time I disconnect the headphones I have to go back into settings and change the sound out setting from internal speaker to optical again. 
      Thanks and regards
      Hubert
    • By bobjirous
      Hello,
      I am not able to force my new TV LG 49UN7400 to sound output only for BT - not BT headphones + internal speakers. Headphones are correctly paired, because "headphones + internal speakers" works, but I want hear sound ONLY in headphones and the choice "Bluetooth" is not active/selectable... 😕 Any suggestions? Thanks in advance.


    • By Lizzy
      I have set up a hard disc, that I can see in the home menu, but when I go to the guide and select the "i" it only gives me the option to watch. I am very new to smart television and I can't figure out how to correct this problem.
    • By GiotisCy
      Hello, 
      I have recently purchased an LG C2 Oled TV which I connected with my Samsung HW-Q800B 5.1 soundbar via eArc HDMI. When I select "Passthrough" as a Digital Sound Output on LG TV sound advanced settings, there is an obvious sound response delay around 3 seconds when I pause and unpause the movie on Netflix or Prime video streaming apps on LG TV. For example, when I start the movie, the video starts and sound starts 2-3 secs later. When I pause the movie, the sound continues for 2-3 secs after the video has been stopped. There is no any lip sync issue, just this response delay of the sound from the soundbar. This happens only on LG TV Apps. If I connect to an external HDMI device such as AMAZON Fire Stick 4K, there is no such sound delay issue neither on Netflix neither on Prime Video. 
      Thus, the problem seems to be on LG TV apps.
      If I change the Digital Sound Output to "Auto" instead of "Passthrough" the issue is gone but sound quality is not as good as with Passthrough selected. So I do not want this to be my option.
      I would appreciate if someone could come with a solution on this. 
       



×
×
  • Create New...