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By Beushaw
Another unwanted update, bringing unwanted changes and now my Cambridge Audio soundbar is screwed.
My LG TV just performed an auto update to WebOS 13.30.56. When the TV restarted, all I now get out of the ARC connection is a constant loud buzzing, no programme audio. Well done LG software team. A triumph!
I have tried resetting the soundbar (it plays fine if I plug in an external device) but all I get from the LG TV is BUZZZZZZZ. I tried restarting both the TV and the Soundbar: BUZZZZZZZZZ. I tried a new HDMI cable BUZZZZZZZZ. So what do I do now?? I did not want this OS update, it brings nothing to me and everything was working perfectly before the update and sound on the (awful) inbuilt LG TV speakers is working, but the ARC audio output to my rather lovely Cambridge Audio soundbar is now, since the Web OS update, just a constant BUZZZZZZZ. I decided to try the Optical output of the LG connected to the soundbar instead. The soundbar is flashing "AUDIO ERROR" at me (I have tried all of the different audio output format options, all with the same result).
It really pi$$es me off when software teams release badly executed updates that break their customers devices. We are not your R&D test department LG, we are paying customers with whom you lose trust, brand loyalty and future sales when poor engineering teams release software updates that are not fully tested. God only knows what LG have done here but after 2 hours of trying to resolve an issue THEY caused on my setup, I have given up.
Has anyone else had this issue and have suggestions please? I have tried to contact LG using their Email Support function, wading through the multiple layers to get to the right page and spending time typing up all the details of my support request, etc, but no response yet (other than the automated bot stuff).
Thanks.
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By RussS
When using the Fubo app with my magic remote the app goes wildly crazy as I move the remote around. If I do not press the center button to activate the pointer navigation works using left right up down .
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By delos
Hey everyone,
I'm new here, so first of all, hello I'm delos.
I own two LG OLED55G19 TVs, one at home and one elsewhere. At home, I have a QNAP NAS (TS451) with DLNA functionality. Accessing it at home works great.
The "Home" and "External" networks are connected via VPN. Thus, both networks have different network addresses.
Now I want to access the home network from the external network with the LG via VPN in order to integrate the DLNA server. The LG doesn't "see" the external server because it's not in the same network. However, I wonder why you can't just enter the IP address of the server in the LG.
Does anyone have a solution?
Many greetings
delos
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By David Daul
My magic remote and my Roku remote stopped working for turning off power so I performed a factory reset after troubleshooting to get the remote working. I am now stuck at the 1st screen of the Factory Reset which says "Press the OK Button(wheel) on your remote." Well... this really stinks because the remote doesn't work!!! I have tried a USB mouse, a new magic remote, other LG Remotes with no luck. I have also tried using the button on the bottom of the tv. And, I contacted support which was just an exercise in redoing everything I had already tried... No Luck!!
This is a Nano Cell 55NANO81ANA which is basically just a big brick now since I cannot even use any of the inputs. Does anyone have a trick for getting past this initial screen???
Thanks for the help.
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By Jim11787
New OLED C3. New setup and I can’t change channels using tv magic remote- I have to use set top box remote. Verified setup with LG tech today and it is correct. Upon him checking for solutions he said there is a software bug that is not allowing the magic remote to change channels. Stated a fix is in works but doesn’t know when it will be available. Asked for a supervisor and was told one would call back in a few hours but they didn’t. I can return the tv now but was wondering if others are having this issue and for how long. I don’t want to get stuck with a tv with multiple remotes.
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Question
J.Fischer
Klipsch soundbar model Cinema400 volume (on/off OK) cannot be controlled using current Magic Remote. Also Klipsch is releasing newer model 1200 soundbar.
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