By News Reporter
Advancing Business Portfolio with Greater Focus on Digital Transformation
SEOUL, Nov. 25, 2021 — LG Electronics (LG) today announced that William Cho, its Chief Strategy Officer, will also take on the responsibility of Chief Executive Officer effective December 1. LG’s top strategist since 2019, Mr. Cho was responsible for establishing LG’s Business Incubation Center and fostering new businesses opportunities in the form of in-house ventures as well as startup partners during his six-year tenure as president of LG North America.
Having joined Goldstar in 1987 and spending four years in LG’s overseas office in Germany, Mr. Cho has a storied career including roles as president of LG Canada, Australia and the United States. A graduate of Pusan University, Mr. Cho received his master’s degree in business from Yonsei University in Seoul.
Other notable changes include the appointment of Kim Byoung-hoon as Chief Technology Officer. Currently serving as the head of the Future Technology Center, Dr. Kim is being promoted to executive vice president and will simultaneously assume the roles of Chief Technology Officer as well as the new Information and Communication Technology leadership position.
Jang Ik-hwan, a 31-year veteran of LG, is being promoted from SVP to EVP and will assume the top position at the Business Solutions Company after successfully growing the IT business portfolio to make LG one of the fastest-growing brands in the notebook, laptop and monitor business. SVP Eun Seok-hyun has been tapped to lead the Vehicle component Solutions Company as its third and newest president. Mr. Eun was previously responsible for growing the smart business division under the same company.
Going forward, the new leadership team will accelerate changes focusing even more on customer value in pursuit of growth with each business unit assuming greater responsibility. Toward this end, LG will reorganize its Customer Satisfaction Management Center into the new Customer Value Innovation Office with oversight by the CSO. The role of the CVIO will be to more effectively identify and incorporate customer feedback and pain points into the product planning, development and sales processes. In addition, the Customer Experience Innovation Department under the Home Appliances and Home Entertainment Companies will be upgraded to Customer Experience Innovation Division.
Also, to discover potential growth engines and expedite future innovations, the M&A department under the umbrella of the Chief Strategy Office will be elevated to division level for more resources. Similarly, to increase its focus on future trends and customer needs, LG’s Life Soft Research (LSR) department will be promoted to Life Soft Research Lab to increase its influence within the Design Management Center. And to speed up its digital transformation process related to customer experience, LG will elevate the AI Big Data department to division level under the watchful eye of the new Chief Data Office (CDO).
All appointments are effective Dec. 1 with promotions going into effect on the first day of the new year.
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I have a NANO91ANA LG TV connected via HDMI to a Yamaha RX-V677 Receiver. Normally when I turn the TV on it also turns the receiver on and I can control volume via the LG remote, whether it is an app on the TV or from another device connected to my receiver (Apple TV or cable box). Now the receiver is not turning on and ARC audio is not working. I think there may have been a software update the other day, but I'm not sure. However, everything was working properly until last night. The last time this happened it seemed to correct itself (it seems to be kind of sporadic), but this time it did not. I do not know what to do to correct this, but it is a major pain as I'm now having to deal with 4 remotes, plus I can't get sound out of my surround speakers when using an app on the TV. Any suggestions would be appreciated.
By News Reporter
Becoming more sustainable means a commitment to using fewer resources, creating less waste, and doing everything possible to ensure a healthy planet for future generations. LG Electronics embraces this challenge and continues to take steps to reduce its environmental impact through an extensive program of ESG management. Along with its ambitious Zero Carbon 2030 initiative and goal to transition completely to renewable energy by 2050, LG offers innovative solutions that can help consumers to live more in balance with nature today.
LG recently had an opportunity to demonstrate its eco-conscious exhibit for its state-of-the art HVAC solutions at Korea Energy Show 2021, South Korea’s largest annual energy exhibition. Instead of wasting new resources on a temporary exhibit, LG used prefabricated shipping containers and adopted recycled materials such as wood waste to create a unique, visually interesting space.
Exhibiting a complete range of highly efficient LG HVAC solutions suitable for homes, offices, schools as well as other indoor environments, the highlight of the exhibit was a new commercial air conditioner made more efficient via an AI engine.
LG’s latest HVAC solutions leverage smart technologies to help create better indoor air quality while simultaneously cutting energy consumption. LG’s ceiling-mounted 1 Way Cassette with comprehensive air purification system cleans, cools and heats the air to keep the home comfortable all year around.
Other LG innovations on exhibit at the show included the LG Energy Storage System (ESS) and Building Energy Control (BECON), a powerful duo that together create a total energy management solution for businesses. Also on display was the LG 4-Way DUAL Vane Cassette which employs UVnano technology and an antibacterial drain pan to enhance the hygiene of the unit and the airflow produced.1
LG showcased its first GHP Hybrid Heat Pump system air conditioner, a cost-effective option for educational and governmental facilities. LG’s hybrid solution combines the advantages of electric- and gas-powered climate control systems to deliver superb performance while reducing the cost of cooling and heating.2
To further minimizing its footprint, LG moved to using recycled materials for the packaging of the outdoor units of its system air conditioners. Instead of using expanded polystyrene in its packaging, LG opted for expanded polypropylene as it offers improved cushioning and protection for its products. LG estimates that switching to reusable expanded polypropylene for all its AC packaging will cut its annual paper usage by 85 tons and polystyrene usage by 19 tons.
After the conclusion of Korea Energy Show 2021, LG donated the exhibition containers to Habitat Korea, the South Korean branch of the global nonprofit Habitat for Humanity. The repurposed containers will be utilized by the organization as a dedicated education center.
As LG’s efficient, eco-responsible HVAC solutions demonstrate, creating a healthy, comfortable indoor environment doesn’t have to come at the expense of sustainability. With innovations that carefully consider the needs of its customers and the well-being of the planet, LG is helping to bring about a
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1 Testing conducted by FITI Testing and Research Institute verified the LG DUAL Vane Cassette resulted in the reduction of 99 percent of Staphylococcus bacteria and colon bacillus.
2 Based on cooling/heating load of 52HP (GHP 32HP and Multi V 20HP) and the proper energy source (electricity or gas), the LG GHP Hybrid Heat Pump can save up to 28 percent of the energy cost (electricity and gas combined) compared to the energy cost of using Multi V alone. Operation cost may vary depending on load conditions, climate and other environmental factors.
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