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By Raus
Hello, I know that other LG WebOS users have the same problem as me, but I can't find a solution on the web.
Perhaps one of you experts can help me.
Shortly: manually sort the app icons on my LG Smart TV (OLED77C55LA) and place the “TV Channels” icon in the first position (on the left, to be clear). Before all the others (e.g. Netflix, PlutoTV, Prime, etc.), but when I turn off the TV for a few hours and turn it back on, I find the “TV Channels” icon in last position.
I have tried putting it in second position, third position and so on, but every time I turn it back on, I find it in last position.
Can anyone help me?
Thank you.
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By bos2prov
I have a Roku device attached to my LG TV model # 55UQ7570PUJ. As I’m watching something on the Roku and using my Roku remote, every now and then something that I press on that Roku remote brings up the LG ‘Select a menu item’ screenwhere AV Reset is highlighted. Any idea what could be happening here? One clue: after I press the undo button on the LG remote to get rid of that window, I find that the volume is all the way down. Maybe I’m hitting the Roku remote’s Mute button in some weird way and that brings up the ‘Select a menu item’ window?
It’s surprising that something I press on the Roku remote brings up an LG dialog, but that’s what’s happening. Thanks for any help.
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By Luka Pantsulaia
I bought LG smart tv. for some reason region selected was Africa and could only choose from african countries and had very little available apps in content store. I live in Georgia, so figured that changing region to EU would help so changed it to 3122 and selected service country UK because Georgia was not in the list. after that every app says that it is not available in current country. I have default region code saved so I guess could go back but wondering if any one can help me to get it working in EU. or if anyone have region code in which Georgia is available it will be helpful as well.
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By ACTX111
Title says it all. Install a new 50 inch LG tv. For every app and App Store it displays that message. I have a great network and the TV is approx 30 feet from the wifi router. It will play TV (not sure if that is coming over the air) and the phone app sees and can control the TV but not one app will work?
Any ideas or just return it?
Thanks
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By Pranay Mokida
Issue
Whenever I start any video—whether it’s streaming apps, HDMI input, or a USB movie—the SC9S plays for a minute or two, then suddenly loses connection. Audio instantly falls back to the TV’s internal speakers, and the TV acts like the soundbar no longer exists on the eARC port. The soundbar display still shows “eARC” (sometimes flips to “OPT/ARC” for a second), but no sound.
Temporary Fix
The only thing that gets audio back is power-cycling the TV (standby isn’t enough; full reboot required). After that, the bar reconnects… until the next random dropout. This can happen multiple times during a single movie, which is a great way to kill the vibe.
What I’ve Tried
New HDMI 2.1-certified cable (same result, so original cable seems fine).
Disabled Quick Start+ and Simplink in the TV settings, then re-enabled.
Factory-reset both TV and soundbar.
Tested ARC instead of eARC—works, but no Atmos and same occasional dropout.
Plugged the soundbar into a different power outlet (in case of power spike).
Observed Patterns
Dropouts happen sooner with Dolby Atmos or DTS content, but even stereo YouTube videos eventually cut out.
No obvious heat buildup; bar is in open air, front facing.
Happens whether soundbar is wall-mounted or on its stand.
Questions for the Hive Mind
Anyone else seeing eARC instability with the SC9S on the UP77 series?
Could this be a handshake timing bug on the TV’s HDMI board?
Any hidden service-menu tweaks or firmware betas worth trying?
Should I just RMA the bar, or is the TV the real diva here?
Appreciate any insight—my couch and I thank you in advance!
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Question
Travelling Observer
6 months ago the LG apps menu started to pop up whenever I switched the TV on. I used the remote to switch the menu off. Now it starts doing this in the middle of viewing time. I always unplug the TV mains while not using it. I also regularly swith off the router and wifi. What is the problem?
1 answer to this question
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