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2 Month old OLED died, can't get service through LG
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By GOM43
Last week a LG service person visited our home. After resetting our new LG TV, he went to his van and returned with a large remote controller. We asked what it was for and he told us it was to access settings that the standard controllers could not do. But would not tell us what it did.
Do you know what it can do?
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By Dennis p
Hi!
I own a OLED65C8PUA 65-Inch 4K Ultra HD Smart OLED TV and it seems to be suddenly freezing when a commercial starts on a LG channel. I've unplugged the TV, hold down the start button, restarted to clean out the cache. I even restarted the whole system where it deletes most of the apps and all your picture and internet settings. Still getting this freeze during ADS between the LG channel presentations (be it the 80's, 90's, Love Boat channels, etc.) Anyone else have this problem? I'm kind of at a loss of what to do next.
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By News Reporter
Company’s Award-Winning Micro RGB evo Sets a New Standard for Triple Color
Coverage With 100% BT.2020, DCI-P3 and Adobe RGB Intertek Certification
SEOUL, Dec. 16, 2025 — LG Electronics (LG) will unveil its first-ever flagship RGB TV at CES 2026 – the LG Micro RGB evo, a CES 2026 Innovation Awards winner.* Employing Micro RGB Technology and LG TV’s smallest individual RGB LEDs, this display marks a significant step forward from MiniLED.
The LG Micro RGB evo represents a significant evolution in Micro RGB technology: it uses OLED precision to control each of the RGB LED backlights, bringing 13 years of LG OLED’s technical excellence to the RGB category. The engine driving this performance is the newly upgraded Dual AI Engine-based α (Alpha) 11 AI Processor Gen 3, which features Dual Super Upscaling to simultaneously process two types of AI upscaling. This enhances sharpness while delivering natural and balanced images that offer the highest level of clarity and immersion.
This immense processing power enables RGB Primary Color Ultra, a breakthrough that delivers a full spectrum of color reproduction. Driven by this technology, LG Micro RGB evo achieves an outstanding range, certified by Intertek for 100 percent color gamut coverage in BT.2020, DCI-P3 and Adobe RGB – the highest possible color reproduction. This offers optimal accuracy for everything from digital editing and HDR cinema to next-generation display technologies.
Complementing this color perfection is Micro Dimming Ultra, orchestrating more than a thousand dimming zones with exceptional accuracy. It achieves high contrast performance among LCD TVs, pinpointing brightness and color control to reveal intricate details in both dark and bright scenes.
Beyond picture quality, the innovation extends to the customer experience. The interface is deeply personalized via the award-winning webOS platform, featuring Voice ID, AI Picture/Sound Wizard and a tailored “My Page” home screen. An upgraded AI Concierge, AI Chatbot and AI Search further enhance viewing by helping customers effortlessly explore content-related information.
“Achieving the utmost visual fidelity is the goal of any display, and with the LG Micro RGB evo, we have achieved a milestone previously thought impossible for this category,” said Park Hyoung-sei, president of the LG Media Entertainment Solution Company. “This launch marks the evolution of the RGB TV, redefining industry standards to offer uncompromising performance for customers who demand exceptional color accuracy.”
The LG Micro RGB evo (model MRGB95) will be available in 100-inch, 86-inch and 75-inch sizes.
Visitors to CES 2026 can experience LG’s latest home entertainment innovations at the company’s booth (#15004, Las Vegas Convention Center) from January 6–9. For more updates on LG’s announcements, visit the LG Newsroom.
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* The 100-inch MRGB95B model received a CES 2026 Innovation Award.
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By News Reporter
Strengthening Customer Value Via International Research Collaboration and
Comprehensive Field Testing Across Diverse Climates Over Two Years
SEOUL, Nov. 28, 2025 — LG Electronics (LG) continues to accelerate the development of high-performance heat pump technologies through its Global Heat Pump Consortium, expanding research across diverse climate conditions – from cold-humid regions to extreme heat. With a sharpened focus on efficiency, dependability and field-validated performance, LG is paving the way for the new era of energy-conscious heat pump innovation.
As global demand for cleaner heating intensifies and regions such as Europe phase out fossil-fuel boilers to support decarbonization targets, heat pumps are emerging as a key technology in the transition to more sustainable climate control. However, conventional heat pump often see reduced performance in low temperatures or cold-humid conditions, limiting adoption in some markets. To overcome this challenge and accelerate global deployment, LG is ramping up collaborative research initiatives to develop solutions optimized for diverse climates.
In 2023, LG established the Consortium for Advanced Heat Pump Research (CAHR) in Alaska, joining forces with the University of Alaska Anchorage (UAA) and the University of Alaska Fairbanks (UAF) to undertake R&D for high-efficiency cold-climate heat pump solutions. Since then, LG has expanded this collaborative network – now comprising 12 universities across five countries – and broadened its research into climate-specific heating, ventilation and air conditioning (HVAC) technologies.
These efforts are already yielding measurable results. At AHR Expo 2025 in the United States, LG and research partners from UAA and UAF presented findings based on long-term operational data from joint laboratories in Anchorage and Fairbanks, demonstrating improved low-temperature heating performance and efficiency by reducing thermal resistance in outdoor heat exchangers. The research contributed to the development of LG’s residential cold-climate heat pump, winner of the 2025 AHR Innovation Award in the Sustainable Solutions category.
Further momentum is coming from the European Consortium for Advanced Heat Pump Research (ECAHR), founded in June 2024. The consortium recently completed real-world testing of LG’s R32-based Air-to-Air Heat Pump (AAHP) in Norway. Results showed that energy use and carbon emissions reductions of approximately 60 to 80 percent, compared with an electric heater.1 These significant findings were published in the August and October issues of REHVA Journal,2 a respected publication for HVAC professionals.
To verify product performance in real-life environments, LG is conducting extensive field testing across seven global locations worldwide – including the United States, China, Norway and Saudi Arabia – spanning LG’s air-to-water heat pumps (AWHP), Multi V systems and residential air conditioners.
These field studies generate insights that directly influence product design. For example, observations that frost commonly accumulates on the lower section of outdoor heat exchangers in extreme cold led LG to introduce a redesigned structure that reduces frost buildup and enhances operational stability in severe winter conditions.
Strengthened by its global research collaborations and robust field-testing infrastructure, LG is advancing the development of next-generation heat pump technologies that deliver high efficiency and reliable performance in diverse climates. Recently, LG announced a partnership with King Saud University and Pusan National University to establish a tropical-climate testing facility in Saudi Arabia – reinforcing the company’s commitment to regionally optimized HVAC innovation.
“Through strengthened global research collaboration and extensive field validation, LG is accelerating the advancement of heat pump technology,” said James Lee, president of the LG ES Company. “We remain committed to delivering reliable, high-efficiency and sustainable heat pump solutions that meet the needs of customers around the world.”
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1 Level of reduction may vary depending on outdoor temperature.
2 Evaluating the Economic and Environmental Benefits of Air-to-Air Heat Pump Systems in Nordic Climates, and Performance Analysis of Air-to-Water Heat Pump Systems Using R290 Refrigerant Adapted to Nordic Climates.
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By News Reporter
Kinetic OLED Installation Showcases Company’s Vision for
the Future of Immersive Display Technology
SEOUL, Oct. 28, 2025 — LG Electronics (LG) reaffirmed its leadership in OLED innovation with a breathtaking installation at APEC 2025 in Gyeongju, South Korea. LG showcased a kinetic media chandelier composed of 28 transparent 77-inch LG SIGNATURE OLED T TVs, mesmerizing global leaders and delegates from around the Asia-Pacific region.
First unveiled at CES 2025, the OLED chandelier returns to APEC 2025 with the pinnacle of visual storytelling made possible with transparent LG OLED TVs. The installation features the world’s first transparent and true wireless OLED TVs created into a technological splendor that is designed to be appreciated from every angle. Each panel gracefully moves – opening and closing like the petals of a kinetic sculpture – revealing LG OLED’s hallmark features of perfect black, vivid colors and slim design. In sync with hanging lights, the screens transition fluidly between transparent and opaque modes, transforming the atmosphere with immersive visual sequences: interstellar showers, drifting clouds, underwater landscapes and stained-glass finales.
Powered by LG’s True Wireless technology, the chandelier eliminates visible cables and delivers flawless 4K transmission without latency, blurring the line between display and artistic visualization.
The LG SIGNATURE OLED T demonstrates the versatility of OLED technology in immersive environments and reflects LG’s broader vision for OLED – transforming displays into premium, form-factor-free solutions that seamlessly integrate into everyday spaces. Also redefining home entertainment, the product has been recognized with major international design honors – including Red Dot, iF and IDEA Awards – and was recently named Best of IFA and Best in Home Entertainment at IFA 2025, affirming its global acclaim.
APEC 2025 brings together leaders and innovators from 21 Asia-Pacific economies to foster inclusive growth and innovation. LG’s presence at this influential summit highlights its commitment to shaping the future of display technology and driving meaningful progress across industries.
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Question
BHPOST
My new gallery series OLED TV died after less than two months. For weeks now, I have been calling LG support for help. The have created multiple repair tickets, but they have not been to get a repair technician out to fix the problem.
LG keeps trying to outsource the repair to 3rd party service companies. Does anyone know how I can find a local tech that works for LG to come out and fix it?
If not, what recourse do I have?
Thank you.
0 answers to this question
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