Sachin Bhatt

[Sachin57]

Dear LG WEB OS Team, Since last software update in my LG 55'' Smart TV ,we are unable to view darshan video on www.sai.org.in ,.It shows error The media could not be loaded, either because the server or network failed or because the format is not supported . Please correct the problem. Thanks

Edited April 10, 2021 by Sachin57
Mistake

[td47]

@Sachin57 Please be aware that this is only a peer-to-peer LG WebOS enthusiasts help/advice forum, and has NO business link to LG support.

If this used to work before, and the site is still active, please report this possible bug direct to LG support India. Please also try the same video on a laptop or tablet, to double check it is working, and try to find what file-type it is (M4A, MOV whatever), to add it to your description of how to reproduce the error.

[Sachin57]

3 hours ago, td47 said:

@Sachin57 Please be aware that this is only a peer-to-peer LG WebOS enthusiasts help/advice forum, and has NO business link to LG support.

If this used to work before, and the site is still active, please report this possible bug direct to LG support India. Please also try the same video on a laptop or tablet, to double check it is working, and try to find what file-type it is (M4A, MOV whatever), to add it to your description of how to reproduce the error.

Thanks for your reply, the same is opening on laptopas well on android mobile, please give email address of LG support India.

[td47]

@Sachin57 The phone numbers are here on the site below (NOTE: the email addresses are for Businesses and  CAC Partners, there is no email for domestic users):

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