turtuv Posted December 5, 2020 Report Share Posted December 5, 2020 hi guys, after the last firmware update (3.11.30)on my LG CX I have a problem with the apps because often they didn't want to start in any way. I have to shutdown and turn on the TV again to make them works. what could it be? Inviato dal mio SM-G965F utilizzando Tapatalk Quote Link to comment Share on other sites More sharing options...
0 Perry1234 Posted December 5, 2020 Report Share Posted December 5, 2020 We discussed similar problems in this thread last month regarding our LED TVs . Basically, I had to update my router settings to "solve" the problem for the most part, although the apps still won't open in specific circumstances. Quote Link to comment Share on other sites More sharing options...
0 turtuv Posted December 6, 2020 Author Report Share Posted December 6, 2020 We discussed similar problems in this thread last month regarding our LED TVs . Basically, I had to update my router settings to "solve" the problem for the most part, although the apps still won't open in specific circumstances. hi thank you. but what is the cause? before the last firmware update I didn't had any problems at all. I tried to connect the TV to a mobile connection trough hot spot, but I didn't worked neither. should I call the LG assistance? Inviato dal mio SM-G965F utilizzando Tapatalk Quote Link to comment Share on other sites More sharing options...
0 Perry1234 Posted December 8, 2020 Report Share Posted December 8, 2020 On 12/6/2020 at 5:03 AM, turtuv said: hi thank you. but what is the cause? before the last firmware update I didn't had any problems at all. I tried to connect the TV to a mobile connection trough hot spot, but I didn't worked neither. should I call the LG assistance? Inviato dal mio SM-G965F utilizzando Tapatalk No one knows for sure. I suspect it was a software update on the TV that made it incompatible with my router for whatever reason. However, I also tried a mobile connection after a TV reset as well, only to have the same result. I did download a new update for the TV last night, but I haven't tested if the apps will open up in all situations yet. LG does offer a number for warranties if you're still within the first year, which I have listed in that thread. They said they would schedule a technician to stop by my place sometime, although I have yet to receive a call to set up that appointment after a month or so. Quote Link to comment Share on other sites More sharing options...
0 turtuv Posted December 21, 2020 Author Report Share Posted December 21, 2020 after my last reset 3 weeks ago it didn't happened again, for now. anyway I had a strange issue with the fireworks screensaver too. I hope that the last update fixed all of this Inviato dal mio SM-G965F utilizzando Tapatalk Quote Link to comment Share on other sites More sharing options...
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turtuv
hi guys, after the last firmware update (3.11.30)on my LG CX I have a problem with the apps because often they didn't want to start in any way. I have to shutdown and turn on the TV again to make them works. what could it be?
Inviato dal mio SM-G965F utilizzando Tapatalk
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