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Can’t Play a Movie Purchased from Amazon on WebOS TV
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By Alfvenwave
Hi, I'm curious if anyone else is seeing this annoying new behaviour.
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I have tried switching the TV off at the wall, leaving for 10 seconds and repowering, which doesn't fix the problem (I don't believe WebOS reboots when you do this). LG appear to have made it a practical impossibility to reboot WebOS via anything other than a factory reset which I don't really want to do as it'll take me too long to get all my settings back to where I have them now. Some blogs suggest that the "User Licence agreement" setting can be changed which forces a reset from within the General tab but I don't see this on my TV (guessing that WebOS interface has changed).
Anyone have any ideas?
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By Justin Tan
Found multiplex application that use letsencrypt stop working in 30 September 2021 on LG WebOS 3.5. This appear to be wide spread multiplex version of WEBOS.
See
AND
link hidden, please login to view As PLEX blaming to be LG fault. LG please provide solution to only 2 year old TV
LG
Our current app is available on 4K/UHD LG television models running the following system software:
webOS 3.0 webOS 3.5 webOS 4.0 webOS 5.0 No 720p or 1080p (“full HD”) sets are supported for our current app at this time.
Note: Due to root certificate limitations with the device OS itself, only webOS 5.0+ devices support secure connections with a personal Plex Media Server. To allow connections to a personal server, devices running earlier webOS versions must be set to Allow Insecure Connections in the TV app settings and the Plex Media Server must be set to Preferred for the Secure Connections preference.
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dr dave
I have an LG WebOS TV UH7650 with software version 05.30.90 that is set for automatic updates. I purchased a movie via Amazon last night. Last night, I used my iPad to start the movie just to confirm it would launch, which it did on the iPad. Today I was able to use myLG TV to log onto my email, open my order receipt from Amazon and open the page on www.amazon.com that shows my purchase. When I click the “Continue Watching” button, I get a “Google Chrome Update Required” message. I read one or two posts in this forum that say the problem doesn’t reside in the TV’s software or firmware, rather that whatever service is trying to communicate with the TV is not compatible with WebOS and that users whose TVs are in this situation need to gently urge the service provider to make their service compatible with WebOS,
it is a bit hard to imagine that a giant like Amazon is not making their service compatible with WebOS. The references to “Prime” in the error message really make it seem like Amazon is the party attempting to serve the movie. The complete message says,
Google Chrome Update Required
A later version of Google Chrome is required for Prime Video. To update, click the Chrome menu (three horizontal stripes) on the browser toolbar, click About Google Chrome, and then click Relaunch.
For more information, please see Prime Video system requirements.
Technology is generally not too kind to me. Does anybody have any ideas how I can resolve this?
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