By
Mak
Hi I'm trying to find out if a problem I have is a problem of my LG 49U67V TV or my modem's problem.
Some times ( irregular pattern) when I try to connect to some kind of web service (browser, YouTube, Netflix), I can't connect or the speed is too slow. My TV is connected via Wi-Fi.
When check the Wi-Fi and internet connection trough the settings Evey thing looks OK. At the same time my Android phones connect superbly and if I measure my internet speed via fast.com from phone or PC everything is OK. I found 2 solution for this
A. either restarting the modem and then everything is OK the connection superb etc.
B. Going to settings, disconnect from my router and reconnect (you know adding again the router password). Then everything is back to normal.
The TV does not seem to have any other issue.
I've tried to go back to factory settings. I've noticed the problem again. In irregular pattern it appears no standard time or pattern of appearance.
Could it be that my modem router is the problem? I have this modem for over 3 years.
I will try another to be sure. LG here said "we can check your TV but if we don't find anything you (me that is) will have to pay for pick up and delivery expenses.
clarification
The TV seems to be connected during this problem. Just it does not stream data from the internet or it does in low speeds. Netflix speed test shows it at really low speeds or disconnected while in settings it seems connected. Strength of Wi-Fi signal, superb
Question
Marwa 0
Shahid app is not playing any video anymore and keeps loading, this is happening since 2 days,any idea whats the problem??
Link to post
Share on other sites
Top Posters For This Question
1
1
Popular Days
Jan 28
1
May 2
1
Top Posters For This Question
Marwa 1 post
Ghina 1 post
Popular Days
Jan 28 2020
1 post
May 2 2020
1 post
1 answer to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.