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Shraddha

HOT STAR PREMIUM CONTENT : PLAYER INTERNAL ERROR : ERROR GENERATING KEY REQUEST - INVALID STATE ERROR

Question

I have premium membership of hot star, but still I'm unable to view premium content on LG SMART TV . The software version is 04.10.45. I have attached the snapshot of the error.

It says : PLAYER INTERNAL ERROR : ERROR GENERATING KEY REQUEST - INVALID STATE ERROR.

Please help with me with resolving this issue at the earliest.

IMG_20190721_182750__01.jpg

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