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Meus aplicativos não funcionam


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Boa noite, ao ligar minha tv agora a noite não estou conseguindo acessar meus aplicativos, somente o Netflix, não consigo acessar mais nenhum, já reiniciei a TV e o modem (mesmo a tv marcando que a rede estava conectada) e não adiantou. Busquei por atualização de software da TV e não tem. O q posso fazer? Obrigada, Julia.

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