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No netflix on my LG smart TV


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    • By herebedragons69
      I purchased an LG 86" UT8050 4K UHD LED Smart TV (2024) from JBHIFI in Australia. The TV was wall-mounted and set up by a local installer. I discovered that my TV has Chromecast built-in. I tried casting music from Roon, but Chrome immediately crashed and the TV shutdown. I tried again and the audio was distorted. I shut down and tried again and the audio stuttered. I tried Chromecasting with Qobuz and Plex and got the same result on audio playing out to my Yamaha RX-V6A and the TV speakers. I then tried to play audio from the Plex App in the LG WebOS. That played fine, without any distortion.
      Thinking this might have been a result of a hurried setup (the installer did this job "on the run" I reset the TV to factory defaults and set it up again. Everything went smoothly. But the problem with Chromecast persists. First time launching Chromecast the app crashed and the TV shutdown. 2nd try I got distorted audio to the receiver and to the TV speakers. Audio and Video are fine on all other apps. I can see no other faults.
      I've been Googling this and not seeing much info other than a few threads where people are saying that the LG built-in Chromecast feature does not work. I saw that one person returned his TV and the replacement had the same issue with built-in Chromecast. Most discussions on this issue are hijacked by people using a Chromecast streamer or dongle as opposed to the built-in Chromecast. They often talk about turning off this or that specific Chromecast setting, settings that are not accessible with a TV with built in Chromecast
      In the WebOs when I look at connected source devices Chromecast is there with a "Chromecast Settings" option. The settings have only one option and that is opt-in on sending crash data to Google. Apparently, Google is not monitoring the issue very closely.
      I listen to mostly Hi-Res audio. I wonder if the issue is caused by the bitrate of 24-bit Hi Res flac files. I did notice that when I cast audio that was CD quality (16-bit), the distortion did not occur. This is weird though because in the past I have been able to cast 24-bit audio to Chromecast-enabled devices without any problems.
      My TV says my firmware is up to date. I did not see a prompt to install a firmware update during setup. I've set software and app updates to be automatic.
      Appreciate any help or even a "Hey, it's not just you, this is a known issue, I've got this problem too".
       
       
    • By Low Grade
      i just started using a new LG 43UR7550 (cheapest model from them).......1st time using a LG as well as a Smart TV too.......and so far having a hard time adjusting the picture and sound (never had such problems with previous TVs)😒

      1) sound is worse than i thought since the speakers are down-firing (my previous TV had front-firing speakers)...........it has the AI Sound Tuning - so after it had tuned the sound - do i set the Sound Mode to ''AI'' or should i use ''Custom Settings'' to use the equalizer ??😬

      2) the TV has many different settings like Noise Reduction, TruMotion, etc.......so how to calibrate for best picture since i read that people say it's best to turn them all off ?😬

      3) i can turn off the screen when watching free-to-air broadcast channels.........but can i turn off the screen if i'm using Youtube app on the TV..........?..........what if i use a HDMI cable from my PC to the TV - can i turn off the screen ?🤒
       
      many thanks in advance😃
    • By Nicola123
      Have lg TVs. At around 7:45pm two of these just went on to Netflix. 
       
      try getting onto other apps but bang back to Netflix on both with touching remote - help please
       
    • By News Reporter
      Since CEO William Cho
      link hidden, please login to view of becoming a ‘Smart Life Solutions’ company, LG has made significant changes to various parts of its business and expanded new areas. To celebrate one year since this bold move, the company has launched an advertising campaign showcasing the remarkable progress it has made so far.
      Titled ‘Connecting Spaces and Future,’ the campaign highlights this vision and demonstrates a strong dedication to innovation, aiming to strengthen its reputation as a leading innovator across various sectors. The campaign features videos showcasing LG’s ongoing transformation into a ‘Smart Life Solutions’ company through an ever-evolving product portfolio. Starting July 27, three videos will be released focusing on its mobility solutions, air solutions and more.
      This marks the first LG video campaign to focus on the company as a whole since ‘Digitally Yours’ in 2000. The new video content seeks to underscore LG’s mobility solutions and the unique experiences they offer, as well as AI smart home solutions that provide personalized environments, webOS solutions that connect various devices on a single platform, and the core technologies including HVAC solutions that will drive future industries.

      The mobility solutions video illustrates LG’s efforts to expand home experiences onto the road and deliver unique customer experiences based on three main themes: Transformable, Explorable and Relaxable. It also features the company’s emerging electric vehicle (EV) charging business. The video on its air solutions highlights excellent HVAC technology, including chillers and heat pumps, and a commitment to innovating global solutions that enhance customers’ lives in every space, from residential to commercial.
      This event is in line with LG’s desire to showcase its innovative efforts beyond the home appliance space. By highlighting other categories and sectors it pioneers, LG aims to resonate with younger audiences and establish a youthful, dynamic brand image.

      On the first anniversary of the announcement of its ‘Smart Life Solutions’ transformation, LG is expanding its achievements across three new pillars of growth: accelerating B2B (including vehicle components and HVAC), pursuing platform-based services (subscriptions, webOS-based advertising and content, etc.) and exploring new business areas such as EV charging.

      Notably, after surpassing KRW 10 trillion in sales last year, LG’s vehicle components business carried on in the same form this year by achieving a record-high performance in the second quarter. The company’s commercial HVAC business, which is also growing rapidly, is further diversifying its business portfolio. LG is continuously leveraging its globally competitive HVAC solutions across the entire value chain, from products, technology, production and services, while actively targeting backend industries supporting AI infrastructure, such as data centers.

      Starting this year, LG launched its , integrating AI and digital transformation with the company’s manufacturing and production data. This business undertakes production consulting, develops production methods, equipment and operation systems, and trains production technology personnel. Furthermore, the company expects to secure orders worth approximately KRW 300 billion in supplying smart factory solutions to business clients. Meanwhile, the company is actively expanding its webOS-based advertising and content business from TVs to automotive infotainment, with sales set to exceed KRW 1 trillion this year.

      LG is accelerating its shift from a traditional product-centric business model to a recurring model that continuously generates revenue through intangible, non-hardware businesses such as subscriptions, content and services.
      Stay tuned to to discover LG’s vision in greater detail and get the latest updates on the company’s ongoing transformation into a Smart Life Solutions company.
      # # #

    • By News Reporter
      Featuring a 21:9 Aspect Ratio Screen, LG’s Latest Smart Monitor Is Perfect
      for Productivity and Entertainment

      SEOUL, July 24, 2024 — LG Electronics (LG) is launching its latest LG MyView Smart Monitor (model 34SR65QC),1 a 34-inch display with a unique form factor and a range of features for better productivity and entertainment experiences. This marks the company’s first smart monitor featuring a curved, 21:9 aspect ratio UltraWide screen, offering an expansive desktop display solution for customers seeking improved workflow, enhanced viewing immersion or both.
      The newly-released LG MyView Smart Monitor boasts a 34-inch WQHD (3,440 x 1,440) resolution2 VA panel, delivering 300 nits of brightness, a wide viewing angle and 99 percent coverage of the sRGB color gamut. These specifications, combined with the screen’s 21:9 format, make the LG MyView an excellent ‘side-by-side’ desktop companion for office workers, developers and other digital professionals.
      The 34SR65QC facilitates greater work efficiency courtesy of its elongated, high-resolution display, useful screen-organization features and support for various home-office apps. The 21:9 UltraWide display provides additional screen-space, allowing users to keep multiple tabs and windows open at the same time and arrange them optimally using the built-in Screen Split function. What’s more, users can take advantage of apps such as mail, online document editors and cloud storage directly on the monitor without having to connect to a PC or laptop. The extra width of the 34SR65QC enables users to operate productivity apps in full screen (16:9) mode and still have enough room for helpful generative AI tools, which can be conveniently pinned to the right-hand part of the display in a smaller-sized (5:9) window.
      The 34SR65QC is also ideal for those seeking a movie theater-like experience at home. Its UltraWide display allows users to enjoy 21:9 content as it was meant to be seen, eliminating the letter-boxing needed to preserve the aspect ratio on conventional 16:9 monitors. This new model is the first in the LG MyView lineup to allow the streaming of video captured in the 21:9 format, bringing a cinematic feel to broadcast content and giving users a real sense of being part of the action.
      Like all LG MyView Smart Monitors, the 34SR65QC comes equipped with the LG webOS platform, which provides access to a wide range of content services including Netflix, YouTube and Prime Video, along with personalized viewing recommendations and intuitive navigation. For even more superb content options, users can head to LG Channels – LG’s free, premium content service – and browse more than 300 channels3 spanning categories such as movies, news, sports, drama and children’s programming. Additionally, with AirPlay 24 and ScreenShare5 support, users can stream or mirror content from their smartphones, enjoying all their go-to mobile apps and games on the monitor’s large, curved screen.
      The 34SR65QC comes with a handy remote that provides basic functions such as power and volume control. It is also compatible with the LG Magic Remote,6 which delivers user-friendly features such as AI Concierge and one-touch access to popular streaming services including Netflix, Prime Video and Disney+. The AI Concierge, activated by pressing the Magic Remote’s microphone button, recognizes different voices and recommends content based on each user’s viewing history.
      Furthermore, once LG MyView Smart Monitor has been connected to the LG ThinQ smart home platform, the ThinQ app can transform the user’s smartphone into a remote offering both touch- and voice-control capabilities. For additional convenience, users can manage monitor settings and navigate and search webOS using a keyboard and mouse.
      “By expanding the LG MyView Smart Monitor lineup with our new 34-inch curved UltraWide model, we are providing consumers with a comprehensive productivity and entertainment solution,” said YS Lee, vice president and head of the IT business unit of LG Business Solutions Company. “We will continue to introduce versatile smart monitors that combine innovative designs with premium performance and practical features.”
      LG MyView Smart Monitor is launching globally starting in the U.S and Korea in August, with availability in other markets to follow soon after.
      # # #
      1 LG MyView Smart Monitor is available in two versions: one offering tilt- and height-adjustability (model 34SR65QC) and one providing tilt-adjustability (model 34SR60QC). All other technical specifications, features and capabilities are common to both versions.
      2 Wide Quad High Definition resolution.
      3 Channel and program availability on LG Channels may differ by region.
      4 To use AirPlay and HomeKit with this monitor, the latest version of iOS, iPadOS or macOS is recommended.
      5 Supported on Android or Windows 8.1 and above.
      6 LG Magic Remote is sold separately.

      link hidden, please login to view
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