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No Universal Control option in device connector


Erich Maritz

Question

Dears, 

While trying to set up universal control for my surround sound (so I dont need the extra remote) I've been facing the following difficulty.

 

When I go through the steps in device connector I never get the option for set universal control. After simplink  (which is off) I just have the option "done" no next to set up manufacturer to control it via the "universal" remote function on my magic remote.

 

Device: Oled55c7v-z + magic remote

Tried already:

Factory reset, change service location, adding different devices (never does the option appear), hard power cycle, and disconnecting and connecting the devices.

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