By David Vaughan
I’ve tried Google, Facebook, and Amazon. All 3 have a blank black screen, no sign in rendered.
I’ve tried a manual login. Tells me to use google. I created an iCloud account to log in. I can log into LGs website. I cannot sign into the TV with the newly created email. It says there’s a temporary problem.
We just purchased a new LG WebOS TV OLED 65" and running the setup through the app or the TV remote says it can't load the user agreement. This is blocking us from getting to streaming apps like Nexflix or any smart functions like Voice assistant.
TV worked fine for a few days but voice assistant stopped working and after much effort LG tech said to Reset to Initial Settings. Now we have mentioned no smart functions. TV is on ethernet and its browser functions on web fine. Tried running off neighbor's wifi with same results.
Tried switching to different country, unplugging/hold power button for 20 seconds/wait one minute, resetting TV multiple times, setting up remote again, ...
Error message: Unable to Load User Agreements A server error has occurred while downloading the User Agreements. You must download and agree to the terms of the User Agreements to use this feature or application. Do you want to try to download them again… Unable to Load User Agreements Sorry, but the User Agreements can't be downloaded at this time…Please check your internet connection and try again later. No change when trying over five days.
Now there is no local company available to service TV. Maybe it's time to send it back and give LG TV a one star rating. I am willing to change motherboards but doubt if LG would go along with that.
Anyone have any ideas.
By Tamás A.
I'm having problems with terrestrial TV broadcasts after installing the (Version 06.10.30) software package. The TV broadcasts that were saved are out of order and the search no longer runs as before. Suddenly the search bar jumps from 0% to 100% and no broadcasts are found. Neither radio nor TV. I have tried 3 DVBT2 antennas and two coax cables to see if that is the problem. But all of them behaved the same way on the TV, which is an LG 60SJ850V-ZA. I also tried a full TV reset but that didn't help. I also had the TV turned off for a longer period of time with no electricity, but it made no difference. The release date of the softer package is in December on the site, for me it appeared on the TV (OTA) around late January - early February. Should I expect a new patch in the near future or should I try a downgrade? Any other advice? Thanks in advance for your replies.
I'm currently buying a DVBT2 TV-BOX to watch the channels that are important to me, it's just a bit funny that I need this for such an "expensive" TV (for me). It is not a modern AI piece, but still...
By Don Hopper
How do I make the tv go to the Home screen when I power it up? Currently its going to hdmi 3 and says there is no signal. I do not use any ports on the tv. I am using the apps
Its a 86UQ8000AUB
Hi, I've just bought an OLED G2 83. It's all working fine but I cannot get any apps or login to my LG account on it. I can login on my phone and can connect to the TV on that. However, when I try and install any apps, the TV says that I need to sign into my LG account. When I input my details, I get 'The email address that you entered has already been registered with Facebook account. Do you want to login with Facebook Account?' Clicking on OK just takes me back to 'Sign in on TV LG Account Sign In' so I am stuck in the same circle.
I have tried to reset my password through the LG site but, as I am in Portugal, I am getting a message saying that you cannot use social media sites to login in that country.
What should I do?
I WANT MY LG HOME CINEMA SOFTWARE (LG BH9540TW) TOO UPDATE BUT IT ASKS ME TOO CALL THE SERVICE CENTRE. CAN ANY1 HELP ME UNDERSTAND THIS
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Steven Anderson 1 post
Dec 3 2017
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